Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
IT Troubleshooting, Operating Systems (OS), System Configuration
Certifications:
None
Experience:
0 + years of related experience
US Citizenship Required:
Yes

Job Description:

- Assists with routine technical support in the management of systems, software, hardware, configurations, and architectures

- Helps troubleshoot system hardware and software issues

- Assist end users on the proper use of hardware and software

- Assists with basic software installations and upgrades to operating systems and layered software packages

- Assists with monitoring and tuning of systems to achieve optimum performance levels

- Aids with ensuring workstation/server data integrity by implementing standard software and hardware solutions

- Helps ensure data/media recoverability by following a schedule of system backups and database archive operations

- Assists with basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines

- Helps to ensure that performance and security of computers meet the needs of network users

WHAT YOU'LL NEED TO SUCCEED:

Requirements:

• Technical Training, Certification(s) or Degree - 0+ years of related experience
• Understanding of operating systems, hardware setup, system configuration and troubleshooting.
• Knowledge of managing servers, deploying software updates and ensuring system security against threats.
• Familiarity with backup and disaster recovery best practices.
• Eligibility to obtain a TS/SCI clearance with a CI polygraph.

Location: Company Site

US Citizenship Required

The likely hourly rate for this position is between $70,550.00 - $95,450.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA VA Springfield

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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