System Engineer 2-TR

Onyx Point, Inc. • $78K — $250K *
Hanover, MD 21076In-Person
Aerospace & Defense
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Active TS/SCI w/ Full Scope Polygraph Security Clearance (U.S. Citizenship Required)
  • 10 years of experience with a Bachelor's Degree in a technical discipline or 14 years without the degree
  • Experience with GitLab and CI/CD pipelines
  • Experience in Linux environments (RHEL 8/9, Rocky 8/9)
  • Experience in designing and maintaining secure AWS infrastructure
  • Experience troubleshooting complex infrastructure issues
  • Experience with customer support through Jira Service Desk.

Responsibilities

  • Support the DevOps team in testing and troubleshooting the web application
  • Collaborate with cross-functional teams to develop test plans
  • Triage and resolve reported operational issues
  • Perform daily monitoring of application health and status
  • Report issues detected during testing via the ticketing system
  • Perform system installations, upgrades, and security patching
  • Evaluate and recommend improvements for reliability and performance

Benefits

  • Health Coverage: Medical, dental, and vision insurance
  • Retirement Plan: 401(k) plan with company match
  • Generous PTO, paid holidays, and parental leave
  • Access to wellness programs and mental health support
  • Opportunities for growth, including tuition reimbursement
  • Flexible work arrangements, including remote work options
  • Diverse and inclusive workplace culture.
Full Job Description
REQUIRED:

TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)

As a System Engineer, you are responsible for providing support to our web-based mission application and its customers.This software product is a full life cycle software suite that provides audio & video ingest, storage, query, playback, analysis, and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs, Kubernetes, Docker, Grafana, Kabana, GitLab CI/CD, Jira, and Confluence.
Responsibilities:
  • Support the DevOps team in testing and troubleshooting our web application
  • Collaborate with operations and development teams to identify testing needs and develop test plans
  • Triage reported operational issues
  • Perform daily monitoring of Tier 1 application health and status metrics
  • Report issues detected during testing or system usage via the ticketing system
  • Perform system and application installations, upgrades and production system security patching
  • Evaluate emerging technologies and recommend solutions to improve reliability, performance, security, and operational efficiency
  • Provide operational support and/or training to users
  • Monitor and respond to application-related Jira Service Desk tickets
  • Occasionally respond to mission-critical after-hours calls
  • Participate in minor CONUS/OCONUS travel (~1-2 times per year)
Required Skills :
  • Experience with GitLab and CI/CD pipelines
  • Experience working in Linux environments (RHEL 8/9, Rocky 8/9)
  • Experience designing, implementing, and maintaining secure, scalable, and highly available infrastructure solutions in AWS environments
  • Experience troubleshooting complex infrastructure issues spanning multiple technology domains and environments
  • Experience administering and optimizing AWS services including computing, networking, storage, identity management, monitoring, and backup/recovery capabilities
  • Experience with Grafana
  • Experience with Jira and Confluence
  • Experience providing customer support through Jira Service Desk
Desired Skills :
  • Familiarity with scripting languages (Bash, Python, Ruby)
  • Familiarity with containerized applications, specifically using Docker/Kubernetes
  • Familiarity with BDD testing frameworks (Cucumber, Spock, Behave)
  • Familiarity with automated configuration management tools (Ansible, Salt, Puppet)
  • Experience with ElasticSearch and Kibana
  • Experience with HCI/AWS Cloud services
  • Experience with STE/STN & OS hardening
  • Experience with IT Instances Authoritative Data Source (ADS)
YOE / Degree Requirements : 10 years of experience with a Bachelor's Degree in a technical discipline or 14 years without the degree

Compensation: We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.

Benefits: We offer a comprehensive benefits package, including:
  • Health Coverage: Medical, dental, and vision insurance
  • Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
  • Retirement Plan: 401(k) plan with company match
  • Paid Time Off: Generous PTO, paid holidays, parental leave, and more
  • Wellness: Access to wellness programs and mental health support
  • Professional Development: Opportunities for growth, including tuition reimbursement

Additional Perks:
  • Flexible work arrangements, including remote work options
  • Flexible Spending Accounts (FSAs)
  • Employee referral programs
  • Bonus opportunities
  • Technology allowance
  • A diverse, inclusive, and supportive workplace culture

About Onyx Point, Inc.

Onyx Point, Inc. Careers

There has never been a better time to explore the job opportunities at Onyx Point, Inc., a leader in technology and innovation. This company stands out as a beacon of professional growth and diversity, offering a range of positions that cater to skilled individuals eager to advance their careers in a dynamic environment.

Work You’ll Do

Join Onyx Point, Inc.'s esteemed team to assist in pioneering solutions in technology. The company is renowned for its commitment to leadership and innovation, providing services that push the boundaries of technology. Transform your career with Onyx Point, Inc., where the focus on digital innovation and industry expertise is at the heart of the company's mission. Onyx Point, Inc. offers a unique position in the marketplace that combines technology, leadership, and professional development. Engage with a diverse team of experts dedicated to navigating the complexities of technological transformation. Onyx Point, Inc. is home to a thriving culture that promotes career longevity and networking, filled with endless opportunities for advancement.

Introducing Onyx Point, Inc. Professional Growth and Development

Onyx Point, Inc. is building a leading team to drive industry solutions and digital transformation. The company is committed to fostering an environment where innovation and leadership go hand in hand.

Do Innovative Work

Be part of a team that is at the forefront of technology and innovation. Onyx Point, Inc. employs a robust group of professionals dedicated to advancing technology and developing solutions that make a significant impact.

Engage in Meaningful Work

Deliver targeted solutions and contribute to projects that redefine industry standards. Onyx Point, Inc. offers a platform for professionals to leverage their skills and lead transformative projects.

Be Part of a Great Team

Experience the benefits of working within a diverse and inclusive team. Onyx Point, Inc. values diversity training and cultural growth, ensuring that all team members have the opportunity to thrive.

Future-Proof Your Career

With Onyx Point, Inc., the path to professional enhancement is clear. The company supports career advancement through comprehensive training, development programs, and leadership opportunities.

Explore

Discover how Onyx Point, Inc. leads clients towards innovative solutions, enhancing business operations and driving growth in various sectors.

The Onyx Point, Inc. Advantage

With a commitment to innovation and leadership, Onyx Point, Inc. helps professionals and industries adapt to and lead in the digital era. The company brings together a network of skilled professionals focused on technology and problem-solving.

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Learn more about Onyx Point, Inc.
Industry
Information Technology
* Ladders Estimates

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