Position Title: System AdministratorLocation: Remote (In the U.S) Other Considerations: U.S. Citizen or Permanent Resident (Required)
POSITION SUMMARYThe System Administrator provides operational support, maintenance, and modernization of IT systems across VA programs. In this role you will ensures secure, reliable, and compliant infrastructure operations that directly support mission-critical services for Veterans. You will manage servers, environments, user access, patching, monitoring, and troubleshooting in alignment with VA OIT standards, TRM-approved technologies, and federal cybersecurity frameworks.
RESPONSIBILITIESSystem Administration & Operations- Manage, configure, and maintain Windows and/or Linux servers across development, test, staging, and production environments
- Perform system provisioning, configuration, patching, and optimization to ensure high availability and performance
- Support Active Directory, Group Policy, DNS, DHCP, and identity/access management in VA environments
- Maintain virtualized environments (VMware, Hyper-V) and cloud-hosted systems within VA Enterprise Cloud
🔐 Security, Compliance & ATO Support- Ensure systems comply with VA cybersecurity policies, FISMA, NIST 800-53, Zero Trust, and VAAR/FAR requirements
- Support ISSOs with vulnerability remediation, POA&M updates, and continuous monitoring activities
- Implement secure configuration baselines (STIGs, CIS benchmarks) and maintain audit readiness
- Manage patching cycles, antivirus/EDR tools, and security logging in accordance with VA OIT directives
☁ Infrastructure & Cloud Support- Support hybrid infrastructure spanning on-premise data centers and VA-approved cloud environments (AWS, Azure)
- Assist with cloud migrations, modernization efforts, and containerized workloads where applicable
- Manage storage, backups, disaster recovery, and continuity of operations (COOP) processes
🛠 Troubleshooting & Technical Support- Diagnose and resolve system, network, and application issues across VA environments
- Provide Tier 2/3 support for incidents, service requests, and escalations
- Collaborate with developers, DevOps engineers, network teams, and VA stakeholders to resolve cross-functional issues
📄 Documentation & Governance- Maintain system documentation, SOPs, configuration records, and architecture diagrams
- Support change management processes (CAB, RFCs) in alignment with VA governance
- Ensure all systems and configurations adhere to VA TRM-approved technologies and standards
🤝 Collaboration & Stakeholder Engagement- Work closely with VA PMs, CORs, product owners, and technical teams to support operational needs
- Participate in Agile ceremonies and contribute to iterative delivery cycles
- Provide recommendations for system improvements, modernization, and operational efficiency
QUALIFICATIONS- Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience)
- 5+ years of system administration experience in enterprise or federal environments
- Experience supporting VA, DoD, HHS, or other federal agencies
- Strong experience with Windows/Linux administration, virtualization, and identity management
- Knowledge of federal cybersecurity frameworks, STIGs, and secure configuration practices
- Experience with monitoring, logging, and incident response tools
Preferred- Experience with VA systems (VistA, Cerner/Oracle Health, VES, IAM, TRM-approved tools).
- Certifications such as Security+, Network+, Microsoft, Red Hat, AWS/Azure Administrator, or ITIL.
- Experience with T4NG/T4NG2, VHA modernization, or VA enrollment sustainment and transformation programs.
- Experience with automation tools (PowerShell, Bash, Ansible) and cloud operations.
WORKING CONDITIONSStandard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting.
BENEFITSSprezzatura offers a comprehensive and flexible benefit package to include:
- Medical, Dental, and Vision
- Health Saving Account (when enrolled in eligible plan) with Company contribution
- Company paid Life, Accidental Death, Short-term & Long-term Disability
- Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
- Voluntary Medical & Dependent Care Flexible Spending Accounts
- Accrued Paid Time Off & Company Paid Holidays
- 401(k) Retirement Plan with Company match
WORK AUTHORIZATIONSprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.
