Must Have Technical/Functional Skills
• Bachelors degree in information technology, Computer Science, or a related field preferred.
• 15+ years of experience in system administration, with a focus on VMware solutions and Windows operating systems.
• Proven proficiency in VMware vSphere/ESXI (4.0/5.5/6.0/6.5), KACE patch management, Dell SAN/NAS storage, EMC Avamar backups, and VxRail.
• Strong interpersonal skills with mastery in multi-tasking, time management, and efficient communication.
• Capability in supporting and maintaining large server and cloud environments.
• Experience with ITIL standards and change control methodologies.
• Excellent troubleshooting skills and ability to respond to technical emergencies promptly. Software Skills:
• Active Directory, Exchange, Office365, Azure AD, VMware Carbon Black, VMware AirWatch.
• ShoreTel Director, 3CX, RingCentral, OnBase, Sophos, Veem backup.
• Windows Servers: Windows 10, 7, XP, Vista, ME, 2000, Adobe Photoshop, Illustrator, Dreamweaver, FTP. Personal Attributes:
• Self-starter with a proactive approach to resolving technical challenges.
• Effective collaborator, able to maintain continuous open communication with clients and technical teams.
• Eagerness to explore new technological trends and improve existing IT frameworks.

Roles & Responsibilities
• Install, support, and troubleshoot server and workstation operating systems, including VMware, Windows Server versions (2019, 2016, 2012R2, 2008R2), Windows Desktop versions, Linux, and Mac OS X.
• Administer Active Directory, Azure Active Directory, Office 365, Intune, and JAMF.
• Provide technical support and solutions to over 800+ users across multiple regions, including the US, India, and Belfast.
• Maintain and develop IT infrastructure to support high availability production cloud environments.
• Analyze and resolve server and network issues and ensure compliance with HIPAA standards.
• Follow defined processes for data center activities, including onboarding new users and scheduling production maintenance.
• Continuously identify and mitigate security threats.
• Foster learning new technologies and apply knowledge to improve system performance and IT solutions. Generic Managerial Skills, If any
• Ability to manage team
• Preparing project plan
• Identify risk and create mitigation plan
• Build presentations and present it leadership

Salary Range: $100, 000 -$120,000 a Year

TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a Green Card Holder)

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