System Administrator - Mid

RealmOne

$75K — $95K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Associates degree from an accredited college or university is required.
  • Eight (8) years' experience as a System Administrator on similar programs and contracts is essential.
  • Active Security Clearance with an appropriate Polygraph is mandatory.

Responsibilities

  • Provide day-to-day support for IT systems operations and problem resolution.
  • Diagnose and resolve Tier 2 (Escalation) issues effectively.
  • Manage communication and escalation of system status to internal and agency management.
  • Hold responsibility for dispatching and resolving hardware issues.
  • Configure and manage UNIX and Windows operating systems for optimal performance.

Benefits

  • Healthcare Coverage: 100% or majority company-paid premiums for medical plans, plus full coverage for dental and vision.
  • 401K with a 10% total contribution and immediate vesting without a required match.
  • Generous Paid Time Off: starting with four weeks of PTO plus federal holidays and additional paid hours for training.
  • Free access to 24/7 learning resources through Udemy, along with significant educational assistance.
  • Family-friendly benefits including paid parental leave, adoption assistance, and flexible work schedules.
Full Job Description
Job Brief

System Administration; Help Desk

Job Description

We are looking for skilled individuals to provide technical expertise in support of a government client.

We are seeking an experienced System Administrator - Mid to join our technology-based program supporting a key government customer. As a System Administrator, you will play a critical role in the implementation, troubleshooting, and maintenance of Information Technology (IT) systems.

The System Administrator - Mid shall possess the following capabilities:
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
  • Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

Qualifications:
  • Associates degree from an accredited college or university is required.
  • Eight (8) years' experience as a SA on programs and contracts of similar scope, type, and complexity is required.


Position requires active Security Clearance with appropriate Polygraph

Pay Range: Competitive

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.

RealmOne Benefits:
  • Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
  • Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor - 5% annual profit share. Immediate vested, no match required!
  • Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
  • Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
  • MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.

Disclaimer: Benefits packages offered by RealmOne are subject to variation and may differ based on work location, clearance level, and other eligibility criteria. Specific eligibility, availability, and scope of benefits are not guaranteed, may differ from those generally described, and remain subject to modification at the sole discretion of the company.

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