SummaryWe're looking for a skilled SysAdmin to own and optimize our technical operations and user support processes. In this role, you'll be instrumental in maintaining our systems, improving our internal processes, and ensuring smooth operations for our technical teams. It is a great fit for anyone who enjoys creating efficient systems, clearing roadblocks from users, and working in a dynamic, technical environment.
Key Responsibilities- Manage user access and permissions across multiple platforms (Okta, Google Workspace, Slack, GitHub, Tailscale, AWS), including integration of SCIM/SSO via Okta
- Manage physical IT inventory (macbooks), MDM (iru)
- Oversee and optimize SaaS platforms, including user administration, cost management, and integration improvements
- Streamline new hire onboarding and provisioning processes
- Serve as the primary point of contact for technical support, building playbooks to resolve common issues, and escalating to other internal teams or external support where needed.
- Develop and maintain comprehensive documentation for systems, processes, and troubleshooting procedures
- Own and enhance IT security infrastructure, including monitoring and periodic audits.
Required Skills- Proven experience in systems administration, with strong knowledge of user administration on Linux systems (user creation, SSH access, etc.)
- Experience managing and integrating various SaaS platforms and identity management systems
- Strong problem-solving skills and ability to design efficient processes and workflows in collaboration with users
- Excellent communication skills and ability to support technical users effectively
- Experience with Linux server administration: software updates, network troubleshooting, etc.
- Knowledge of IT security monitoring best practices
- Demonstrated expertise with AWS services, especially IAM and simple EC2 use cases
Nice to haves- Background in process automation and integration between different platforms
- Experience supporting development teams and understanding their unique needs
- Experience implementing SOC-2
- Experience with other AWS services such as RDS, S3, and more complex VPC topologies
- Experience with infrastructure-as-code tools and practices
- Deep understanding of model provider platforms, models, access controls (e.g. Claude Platform administration)
Compensation & Benefits$260,937 - $471,969 a year
METR also has a host of benefits:
- The office: Catered lunch and dinner daily; in-office gym and shower
- Relocation support: Stipend for moving to the Bay Area
- Time-off and leave: Unlimited PTO and 21-week parental leave for new parents
- Commuter benefit: Monthly transit/parking stipend and an annual Uber budget
- Professional development benefit: for training, courses, conferences, and AI safety education
- Mental health benefit: for therapy, medication, and other mental health expenses
- Wellness benefit: for gym memberships and other wellness expenses
- Work equipment benefit: for home office and workstation equipment expenses
Hybrid Preferred: Our technical team members are in our office in Berkeley 3-5 days/week. We would ideally like for you to be in person too, but we are happy to be flexible here. If you lack US work authorization and would like to work in-person, we can likely sponsor a cap-exempt H-1B visa for this role.
We encourage you to apply even if your background may not seem like the perfect fit! We would rather review a larger pool of applications than risk missing out on a promising candidate for the position.
