Reflexive Concepts

System Administrator III

Reflexive Concepts • $90K — $120K *
Annapolis, MD 21401In-Person
Information Technology
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 15 years of experience as a System Administrator in complex programs/contracts
  • Bachelor's degree in a technical discipline or equivalent experience
  • DoD 8570 compliance with IAT Level I or higher
  • Heavy experience with Linux (RHEL)
  • Proficiency in Ansible and STE/STN configurations
  • Experience with Satellite Server operations

Responsibilities

  • Manage IT system infrastructure including day-to-day operations
  • Troubleshoot and resolve Tier 1 and Tier 2 technical issues
  • Configure and manage UNIX and Windows operating systems
  • Monitor system performance and improve system reliability
  • Assist users with accessing and utilizing IT systems
  • Provide status updates and support for escalation processes
  • Perform capacity analysis and optimize resource utilization

Benefits

  • Comprehensive training and development opportunities
  • Exposure to a variety of IT systems and technologies
  • Opportunity to work in a challenging and impactful environment
  • Collaboration with experienced professionals in the field
  • Support for obtaining further certifications and clearances
Full Job Description
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and related processes, including day-to-day operations, monitoring, and problem resolution for client/server/storage/network and mobile devices. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, and supports escalation and communication of status to agency management and internal customers. Configures and manages UNIX and Windows operating systems, installs/loads OS software, and configures network components while implementing enhancements to improve reliability and performance.

Qualifications:
  • Fifteen (15) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
  • Bachelor's degree in a technical discipline from an accredited college or university
    • Five (5) years of additional SA experience may be substituted for a bachelor's degree
  • DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher

Required Skills:
  • Heavy Linux (RHEL)
  • Ansible
  • STE/STN
  • Satellite Server

Desired Skills:
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems; provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in troubleshooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software; troubleshoot, maintain integrity of, and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration

Clearance:
  • TS/SCI with Full-Scope Polygraph

About Reflexive Concepts

Reflexive Concepts Careers

Joining Reflexive Concepts presents an unparalleled opportunity to become part of a leading team of professionals dedicated to innovation and technology. This is a pivotal time to engage with a company that values growth, leadership, and diversity in its workforce.

Explore Job Opportunities

Reflexive Concepts is actively seeking talented individuals for various positions across the company. With a commitment to professional excellence, Reflexive Concepts offers a dynamic environment where skills are honed, and careers flourish. Explore the multitude of job opportunities that range from internships to full-time positions, each offering a unique chance to contribute to groundbreaking projects.

Experience the Culture and Benefits

At Reflexive Concepts, the culture thrives on diversity, innovation, and leadership. Employees enjoy a range of benefits designed to support their professional and personal growth. The company is dedicated to fostering an inclusive environment where every team member’s contribution is valued. Benefits include comprehensive health care, flexible working conditions, and continuous professional development through diversity training and leadership workshops.

Engage in Professional Growth

Career advancement is a cornerstone of employment at Reflexive Concepts. The company supports a trajectory of professional growth through robust training programs, access to global resources, and opportunities to lead. Networking within the industry and participating in global teams allow employees to gain valuable insights and experiences that propel their careers forward.

Innovative Work Environment

Reflexive Concepts is at the forefront of technological advancement and industry innovation. Employees are encouraged to push the boundaries of what is possible, bringing fresh ideas and perspectives to their work. The collaborative atmosphere fosters a sense of community and drives collective success.

Join the Team

Reflexive Concepts is hiring! Search open positions that align with your skills and interests. The company looks for passionate, curious, and solution-driven team players. Prepare your resume, sharpen your interview skills, and get ready to embark on a rewarding career path with Reflexive Concepts.

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Learn more about Reflexive Concepts
Size
11 employees
Industry
Business Services
* Ladders Estimates

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