Starting Pay Range$3,423.07 - $3,711.53 - Bi-Weekly
Depending on experience
Job Description:Essential Functions include, but are not limited to the following:*Infrastructure & Systems Administration- Evaluate server environment needs and recommend infrastructure solutions across on-premise and cloud-based platforms (e.g., Google Cloud, AWS, Azure), while guiding implementation and ensuring alignment with organizational standards and operational requirements.
- Administer Windows Server systems (2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy.
- Manage and maintain virtualized environments (VMware, Hyper-V) and ensure high availability of critical systems.
- Perform system backups, disaster recovery planning, and routine maintenance tasks with documented procedures.
- Schedule, deploy, and validate OS and application software upgrades with minimal user disruption.
- Monitor system performance and proactively address capacity planning, bottlenecks, and reliability gaps.
Google Workspace for Education (Primary Platform)- Serve as the organizational Google Workspace for Education administrator - managing accounts, OUs, policies, and licensing.
- Establish and oversee Google Admin Console policies and standards related to device management (ChromeOS, MDM), security, and data governance, ensuring alignment with organizational requirements and compliance expectations.
- Manage Chromebook fleet deployment using zero-touch enrollment, Google Admin, and district-wide imaging.
- Integrate third-party EdTech tools (Clever, ClassLink, Canvas, Schoology) via Google SSO and SAML/OAuth.
- Design and deliver Google Workspace training and adoption initiatives for staff and administrators.
- Monitor Google Workspace security reports, audit logs, and alerts; respond to incidents in a timely manner.
Networking & Connectivity- Troubleshoot and resolve network issues across LAN/WAN environments including switches, routers, and firewalls (Cisco, Meraki, Ubiquiti, Palo Alto).
- Configure, deploy, and maintain wireless access points and ensure reliable Wi-Fi coverage across campus buildings.
- Manage and document network topology, VLANs, and segmentation to support secure instructional and administrative networks.
- Install and maintain structured cabling - phone and data drops - in compliance with TIA/EIA standards.
- Support internet connectivity, bandwidth management, and content filtering solutions (e.g., GoGuardian, Lightspeed, Cisco Umbrella).
End-User & Device Support- Provide Tier II/III escalation support for helpdesk and field technicians; serve as the go-to technical resource for complex issues.
- Image and deploy Windows workstations, MacOS devices, and Chromebooks using standardized deployment tools (MDT, SCCM, Mosyle, Google Admin).
- Install and configure PCs, LANs, peripherals, cabling, and software for new and existing staff and students.
- Manage mobile device management (MDM) platforms for iOS, Android, and ChromeOS device fleets.
- Support AV systems, projectors, interactive displays, and classroom technology integrations.
Security, Compliance & Data Governance- Implement and monitor cybersecurity best practices including multi-factor authentication (MFA), endpoint protection, and patch management.
- Ensure compliance with FERPA, COPPA, and district data privacy policies when managing student and staff data systems.
- Respond to and document security incidents; conduct root cause analysis and implement corrective actions.
- Perform regular vulnerability assessments and coordinate remediation efforts.
- Maintain software licensing inventory and ensure compliance with vendor agreements.
Cloud & Modern Workplace- Support and expand Microsoft 365 integrations alongside Google Workspace where applicable.
- Administer Identity and Access Management (IAM) solutions including SSO, LDAP, and cloud directory services.
- Leverage automation tools (PowerShell, Google Apps Script, Python) to streamline repetitive tasks and improve efficiency.
- Evaluate and pilot emerging technologies - AI-powered tools, automation platforms, and EdTech solutions - to recommend adoption pathways.
Leadership & Collaboration- Act as technical lead on all IT projects - from scoping and planning through deployment and documentation.
- Manage and mentor day-to-day operations of field and helpdesk technicians; provide guidance and quality assurance.
- Collaborate with school administrators, curriculum staff, and vendors to align technology solutions with instructional goals.
- Maintain a strong on-site presence (minimum 3 days per week) to build relationships and provide hands-on support.
- Participate in district technology planning, budget discussions, and IT governance committees.
- Communicate technical concepts clearly to non-technical staff, students, parents, and stakeholders.
- Travel to customer and district sites as needed; join regular project and support meetings.
Knowledge, Skills and Abilities Required:- Deep knowledge of Windows Server, Active Directory, Group Policy, and enterprise networking fundamentals.
- Proficiency with Google Workspace for Education administration (Google Admin Console, ChromeOS, Google Classroom).
- Hands-on experience with cloud platforms - Google Cloud (GCP), Microsoft Azure, or AWS.
- Working knowledge of virtualization technologies (VMware vSphere, Hyper-V, or similar).
- Experience with ITSM/ticketing systems (Jira Service Management, Zendesk, Freshservice, or similar).
- Scripting and automation skills (PowerShell, Bash, Python, or Google Apps Script) to drive efficiency.
- Familiarity with cybersecurity frameworks (NIST, CIS Controls) and endpoint protection platforms.
- Excellent verbal and written communication skills; ability to translate technical concepts for diverse audiences.
- Strong customer service orientation with patience, empathy, and professionalism - especially in a school environment.
- Ability to prioritize, multi-task, and thrive in a fast-paced, high-demand environment.
- Solutions-oriented and proactive mindset - identifies problems before they escalate and proposes actionable improvements.
- Demonstrated ability to exercise sound judgment independently and escalate appropriately.
- Commitment to continuous learning and staying current with technology trends in K-12 education.
- Ability to lift up to 20 lbs. frequently and perform physical installation tasks.
- Ability to travel as needed within the United States.
Education and Experience:- High school diploma or equivalent required; minimum 2-4 years of directly related IT experience.
- Bachelor's degree in Computer Science, Information Technology, or a related field strongly preferred.
- Previous experience supporting a K-12 school district, higher education institution, or education technology environment is highly preferred.
- Experience administering Google Workspace for Education at an organizational level preferred.
