Job Description
Crimson Phoenix seeks a highly qualified Systems Administrator to join a mission-focused team that maintains applications, services, microservices, Platform as a Service (PaaS), and support services. The effort requires the maintenance and enhancement of an application and underlying services/microservices' application's current capability while identifying future capability needs and eliminating overlaps. The team will continuously improve sustainment and development in order to reinvest resources to provide new capabilities and improve the effectiveness, quality, and robustness of the underlying technology. Our applications are focused on intelligence analysis and collection management directly supporting intelligence analysts and operators across the intelligence community and Combatant Commands. The Systems Administrator is responsible for the design and implementation of systems, mission architecture and associated hardware. Possess an expert working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA). Can analyze and resolve complex problems associated with server hardware, applications and software integration.
Essential Duties and Responsibilities
1
Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
2
Provide support for implementation, troubleshooting and maintenance of IT systems
3
Participates in developing and delivering training as requested by the government to support applications
4
Reviews all documentation for completeness, accuracy, and correctness personnel as a witness to testing requirements; presents IV&V results and troubleshoots technical problems; makes recommendations to improve overall quality
5
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
6
Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
7
Provide support for the escalation and communication of status to agency management and internal customers
8
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
9
Configure and manage UNIX and Windows operating systems
10
Installs/loads operating system and application software
11
Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
12
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
13
Integrate new technologies into new and existing systems including the transition and migration of corporate systems
Required Knowledge, Skills, and Abilities
Security clearance status of TS/SCI with a CI polygraph test, must be DoD 8570 compliant at IA Technical (IAT)/IA Management (IAM) Level 2, experience working on a development team under DoD/DIA Risk Management Framework, understanding of Oracle and/or CENTOS based architecture
Required Education and Experience
Education
Experience
High School Diploma/ GED
16
Associates Degree
14
Bachelors' Degree
12
Masters' Degree
10
PhD
8
Preferred Education, Experience, Skills, and Abilities
Bachelor's degree in information technology, or information management and twelve years of comparable work experience. Desired skills include up to ten or more years of program/application operations experience. Prefer candidates who have experience in the Intelligence Community. Candidate must be analytical and effectively able to prioritize needs, requirements, and other issues. Prospective candidates should have strong risk management skills, excellent communication, teamwork and conflict management skills.
