*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

ADDITIONAL PROCUREMENT INFORMATION (API)

Title & Level

System Administrator 3

Work Group Location

Portland, OR

Specialty

Windows Server

Offsite Work Eligibility*

Routine Telework Eligible

Organization

JNPS

Number of Days Onsite

0

Hours

Full-Time, up to 40 hours

Additional Information

Participate in a regular rotation providing "On-Call" support for Critical Business Systems which may require on-site presence

Overtime

5% anticipated

On-Call

Yes - Backup Support

Travel

Up to 5% - May require travel from remote duty location to HQ or Vancouver

FN Status

NOT open to Foreign Nationals

* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.

** Assignments with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.

OVERVIEW

Assignment

This contract System Administrator 3 assignment works within the System Administration (JNPS) organization as part of the Platform Services (JNP) subgroup within the IT Enterprise Technology Operations Services (JN) group in the Information Technology (J) business line of *** (BPA). This System Administrator serves as a key person for Critical Business Systems (CBS) support verifying that all hardware, software and infrastructure required for the development, testing and production implementation of a CBS is acquired, provisioned, deployed and used in the manner and within the timeframe required by the CBS and BPA.

Organization

The JNP organization provides unified communications platform, enterprise messaging, SMTP filtration, lifecycle management of enterprise infrastructure servers operating systems, database administration within the enterprise infrastructure, system monitoring, vulnerability management, Continuous Diagnostics and Mitigation (CDM), Service Management Portal (SMP) and provides fully integrated support for the agency's Critical Business Systems (CBS) by providing multi-disciplined staff to support the CBS systems from the data and hardware level to basic application support.as a part of the greater JN platform services group. We have excellent access to technology, and can see incoming, outgoing, and competing technologies side-by-side and understand the benefits and shortfalls of each. The roles in JNPS are also liaisons between the organization and external/internal stakeholders, thus effective communications are essential. Our team also values flexibility and a willingness to embrace change in this dynamic environment.

The organization supports High Availability hardware and system architecture; build, administer, maintain and operate all servers, data storage technologies, and related support services within the critical business system sub-network dedicated to the support of Bonneville's Critical Business Systems - includes security; monitoring; and capacity planning.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

With BPA Management oversight and approval:

Provide technical support for Platform Services and systems, and services provisioned within the CBS Virtual Datacenter and CBS Active Directory Domains.

Perform the installation, testing, maintenance, and upgrading of services and software supporting the Platform Services within the CBS Virtual Datacenter and CBS Active Directory Domains.

Perform incident, problem management and audit support associated with the Platform Services within the CBS Virtual Datacenter and CBS Active Directory Domains. This includes monitoring performance/availability, evaluating incidents/problems, and providing corrective actions to Enterprise Windows Server technology to resolve any issues.

Install and decommission the necessary Windows and Red Hat Enterprise Linux Server hardware/software and configure the hardware/software to ensure the security, interoperability and interconnectivity to and from each component.

Provide technical support pertaining to providing the Enterprise Windows Hosting service. This includes providing technical guidance, training, consultation and additional support to other Enterprise Windows Server support staff, other PaaS technology support staff, and PaaS customers on subjects such as Enterprise Windows Server architecture and capabilities, platform alternatives, configuration alternatives, standards and procedures and performance management.

Participate in a regular rotation providing "On-Call" support for Critical Business Systems.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

An Associate's or Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related technical field is preferred.

With an Associate's or Bachelor's Degree in applicable fields, 8 years of experience is required.

With an Associate's or Bachelor's Degree not in applicable fields or without a degree, 10 years of experience is required.

Experience must include direct work experience in Information Technology performing System Administration.

Required Technical Skills & Experience (required on matrix)

Advanced computer skills and knowledge of automated data systems

Knowledge of the Windows server operating system and basic network architecture.

Knowledge of and experience with the following:

Microsoft System Center Configuration Manager

Microsoft IIS

Shavlik Protect

Tripwire Enterprise

Symantec Endpoint Protection Microsoft Windows 2008R2/2012 Active Directory support

Virtual Server technology using Hypervisor and Microsoft Virtual Server, or VMWare.

Microsoft Windows Clustering technology

Working knowledge of software development life cycle processes including QA.

Knowledge of software build and deployment methods and practices.

Knowledge of principles governing network and firewalls deployments.

Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.

Appendices

The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:

Offsite Work

Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)

Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager's acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.

Area of potential Closely Associated / Inherently Government function

Mitigation Measures

Access to Confidential / Sensitive Information

CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)

CFTE must complete annual Information Security and Privacy Awareness training.

CFTE must complete and pass background investigations of an appropriate level.

Acquisition Planning / Source Selection

CFTE are not permitted to serve as "voting" members for acquisition selections.

All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).

All acquisition documents (requirements,
SOW's, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.

Only Contracting Officers are authorized to obligate BPA funds.

Agency / Org Planning

All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.

Budget / Finance Prep

Only Federal Employees may determine budget priorities & allocations.

BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.

Contract Management

All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.

All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).

Decision Making

CFTE may provide input and recommendations to decision-makers.

Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.

Direction & Control
(directing BFTE)

CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.

Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.

Disposing Govt. Property

All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).

Dissemination of Agency/Policy Information / Training

All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.

Inspection / IT Testing

Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).

HR Support

CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).

All work products must be reviewed and finalized by appropriate federal employees.

Policy Development

BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.

Interpretation of Policy/Regulations

Only BPA federal employees may determine the applicability and interpretation of regulations.

CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.

Representing BPA

Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.

CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.