System Administrator 3-908

Onyx Point, Inc. • $78K — $250K *
Hanover, MD 21076In-Person
Aerospace & Defense
11 - 15 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Active TS/SCI W/full scope polygraph security clearance required
  • 15 years of experience as a systems administrator in similar programs and contracts
  • Bachelor's degree in a technical discipline or equivalent experience (5 years substitutions applicable)
  • Extensive experience in configuring and managing UNIX and Windows operating systems
  • In-depth knowledge of IT system troubleshooting and maintenance

Responsibilities

  • Provide support for implementation, troubleshooting, and maintenance of IT systems
  • Manage daily activities of configuration and operation of IT systems
  • Perform Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification and resolution
  • Monitor and resolve issues related to client/server/storage/network devices and mobile devices
  • Communicate escalated issues and status updates to agency management
  • Optimize system operations, resource utilization, and perform capacity analysis
  • Support the design of systems and associated hardware for mission architecture

Benefits

  • Health Coverage: Medical, dental, and vision insurance
  • Comprehensive insurance options including life, disability, and pet insurance
  • 401(k) plan with company match for retirement savings
  • Generous paid time off, holidays, and parental leave
  • Access to wellness programs and mental health support services
  • Professional development opportunities including tuition reimbursement
  • Flexible work arrangements with remote work options available
  • Employee referral programs and bonus opportunities
Full Job Description
REQUIRED:

TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT
system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1(Help Desk and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 3 System Administrator (SA) shall possess the following capabilities:

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1(Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1(Help Desk) and Tier 2(Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and
planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)(U) Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualifications:
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Compensation: We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.

Benefits: We offer a comprehensive benefits package, including:
  • Health Coverage: Medical, dental, and vision insurance
  • Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
  • Retirement Plan: 401(k) plan with company match
  • Paid Time Off: Generous PTO, paid holidays, parental leave, and more
  • Wellness: Access to wellness programs and mental health support
  • Professional Development: Opportunities for growth, including tuition reimbursement

Additional Perks:
  • Flexible work arrangements, including remote work options
  • Flexible Spending Accounts (FSAs)
  • Employee referral programs
  • Bonus opportunities
  • Technology allowance
  • A diverse, inclusive, and supportive workplace culture

About Onyx Point, Inc.

Onyx Point, Inc. Careers

There has never been a better time to explore the job opportunities at Onyx Point, Inc., a leader in technology and innovation. This company stands out as a beacon of professional growth and diversity, offering a range of positions that cater to skilled individuals eager to advance their careers in a dynamic environment.

Work You’ll Do

Join Onyx Point, Inc.'s esteemed team to assist in pioneering solutions in technology. The company is renowned for its commitment to leadership and innovation, providing services that push the boundaries of technology. Transform your career with Onyx Point, Inc., where the focus on digital innovation and industry expertise is at the heart of the company's mission. Onyx Point, Inc. offers a unique position in the marketplace that combines technology, leadership, and professional development. Engage with a diverse team of experts dedicated to navigating the complexities of technological transformation. Onyx Point, Inc. is home to a thriving culture that promotes career longevity and networking, filled with endless opportunities for advancement.

Introducing Onyx Point, Inc. Professional Growth and Development

Onyx Point, Inc. is building a leading team to drive industry solutions and digital transformation. The company is committed to fostering an environment where innovation and leadership go hand in hand.

Do Innovative Work

Be part of a team that is at the forefront of technology and innovation. Onyx Point, Inc. employs a robust group of professionals dedicated to advancing technology and developing solutions that make a significant impact.

Engage in Meaningful Work

Deliver targeted solutions and contribute to projects that redefine industry standards. Onyx Point, Inc. offers a platform for professionals to leverage their skills and lead transformative projects.

Be Part of a Great Team

Experience the benefits of working within a diverse and inclusive team. Onyx Point, Inc. values diversity training and cultural growth, ensuring that all team members have the opportunity to thrive.

Future-Proof Your Career

With Onyx Point, Inc., the path to professional enhancement is clear. The company supports career advancement through comprehensive training, development programs, and leadership opportunities.

Explore

Discover how Onyx Point, Inc. leads clients towards innovative solutions, enhancing business operations and driving growth in various sectors.

The Onyx Point, Inc. Advantage

With a commitment to innovation and leadership, Onyx Point, Inc. helps professionals and industries adapt to and lead in the digital era. The company brings together a network of skilled professionals focused on technology and problem-solving.

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Industry
Information Technology
* Ladders Estimates

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