CACI International

System Administrator 2 - Tier 2 Remote Desktop Team

CACI International$86K — $181K *
US-AnywhereRemote in Annapolis, MD
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active TS/SCI with Polygraph clearance required
  • Strong expertise in systems hardware
  • Experience with remote assistance technologies
  • Proficiency in remote desktop support
  • Knowledge of DoD 8570 IA Type standards
  • IAT Level 1 certification
  • CompTIA A+ CE and Network+ CE certifications

Responsibilities

  • Provide technical support and troubleshooting for network and systems issues
  • Coach and guide junior team members
  • Use diagnostic techniques to identify and resolve problems
  • Facilitate remote support using desktop mirroring and remote access applications
  • Triage and resolve user issues related to cloud infrastructure
  • Work scheduled shifts from Wednesday to Sunday, 2pm-10pm

Benefits

  • Comprehensive healthcare and wellness programs
  • Financial security and retirement plans
  • Support for family and personal needs
  • Opportunities for continuing education and professional development
  • Generous time off policies
Full Job Description
Job Title: System Administrator 2 - Tier 2 Remote Desktop Team

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity

CACI is seeking a professional to fill a System Administrator 2 - Tier 2 Remote Desktop Team in Annapolis Junction, MD.

Responsibilities
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
  • Able to work shifts Wed-Sun 2pm-10pm


Qualifications:

Required:
  • TS/SCI with Poly
  • Excellent systems hardware knowledge
  • Remote Assistance
  • Remote Desktop
  • DoD 8570 IA Type
  • IAT Level 1
  • DoD 8570 CE Certification Requirements
  • CompTIA A+ CE
  • CompTIA Network+ CE


Desired:
  • Self-starter
  • Able to work both independently and in a Team based environment
  • Customer oriented and dedicated to mission accomplishment


Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:
$86,600 - $181,800

About CACI International

CACI International Inc is a multinational professional services and information technology company. It provides services to many branches of the federal government including defense, homeland security, intelligence, and healthcare. CACI has approximately 23,000 employees worldwide. The company's mission is to provide enterprise and mission technology services and solutions that best fit the needs of its customers. CACI has been named a Fortune World's Most Admired Company, a Washington Post Top Workplace, and a Forbes Best Employer for Diversity.
Learn more about CACI International
Size
22,000 employees
Market Cap
$7.1 billion
Industry
Net Income
$374.4 million
Founded
1962
5 Year Trend
+7.3%
Revenue
$5.8 billion
NASDAQ

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