Job Summary and ResponsibilitiesThis is a remote position.
We are seeking a dynamic and experienced Manager to join our Enterprise Resilience Department. This critical leadership role will be a driving force behind our organization's ability to anticipate, prepare for, respond to, and recover from disruptions that could impact patient care, operations, and the safety of our staff and community.
This leader will be responsible for translating the overall resilience vision into actionable plans, managing key strategic programs, ensuring effective communication and stakeholder engagement across the healthcare system, and leading a team of resilience professionals.
The position requires a strategic thinker with deep expertise in program management, internal communications, and project execution, possessing the ability to simplify complex concepts for executive audiences, drive impactful results within the unique context of a healthcare environment, and inspire and develop a high-performing team.
Essential Key Job Responsibilities
Strategic Execution: Translate the Head of Enterprise Resilience's vision and strategy into actionable plans, projects, and initiatives. Drive execution, track progress, and ensure alignment with overall organizational goals and strategic priorities, including patient safety, quality of care, and regulatory compliance.
Program Management: Oversee and manage key strategic programs and projects within Enterprise Resilience that includes defining project scope, developing timelines, managing resources, identifying and mitigating risks specific to the healthcare environment (e.g., supply chain disruptions, cybersecurity threats, natural disasters), and ensuring effective project governance.
Communications & Stakeholder Management: Develop and execute a comprehensive communication strategy to keep key stakeholders informed about Enterprise Resilience initiatives, progress, and impact.
Board-Level Reporting: Develop and prepare high-quality reports, presentations, and other materials for the Board of Directors, ensuring clear communication of Enterprise Resilience strategy, performance, risks, and opportunities.
Performance Monitoring & Reporting: Develop and implement metrics to track the performance of Enterprise Resilience initiatives. Prepare regular leadership reports and presentations to communicate progress, identify areas for improvement, and demonstrate the value of resilience investments in terms of improved patient outcomes, operational efficiency, and regulatory compliance.
Job Requirements
Required Education and Experience
- Bachelor's degree
- 4-6 years of experience in program management, communications, governance, strategic planning, or a related field
- Knowledge of business resilience, business continuity, and risk management, project management methods, governance, and data analysis.
- Critical skills include strategic planning, stakeholder communication, leadership, problem-solving, and change management.
Where You’ll Work
