Senior Vice President, Product Location: Open (NYC, Chicago, Montreal preferred)
Your mission in the TouchTunesteam: As the SVP of Product, you will define and lead the product vision for the world's largest in-venue entertainment platform, owning the strategy that drives business success, customer impact, and revenue growth. You will shape the future of how millions of people connect through music, games, and shared experiences across our mobile apps, connected jukeboxes, dartboards, and emerging products.
This is a highly strategic and hands-on leadership role, reporting directly to the CEO and responsible for driving innovation, accelerating growth, and delivering seamless, engaging experiences across hardware and software ecosystems.
Your day-to-day: - Define and drive a cohesive product vision and multi-year strategy across Jukebox and Dart product lines, including mobile applications and in-venue hardware, as well as new product categories.
- Drive business success - products that keep customers happy are great; ones that do that and deliver business results are incredible. Deliver business results by focusing the product portfolio on the highest-impact opportunities for growth, engagement, and profitability.
- Own and evolve the product roadmap, balancing customer needs, business goals, and technical feasibility.
- Expert, Own, Launch and Iterate; you are the first to test an experience, the first to suggest improvements that drive measurable improvement. You know every competitor and all market trends - and you drive us forward.
- You use AI like it's a super power; you use tools to be a 10x multiplier. You lead by showing and empowering and bringing others to your greatness.
- Act as a strategic partner with Engineering, Sales, Marketing, and Operation leaders to deliver impactful, end-to-end product experiences.
- Leverage data, insights, and experimentation to drive product decisions and continuous improvement.
- Champion customer-centricity, deeply understanding venue operators, players, and partners to inform product innovation.
- Partner internally and externally to identify and evaluate new growth opportunities, including adjacent product lines, partnerships, and emerging technologies.
- Establish clear product metrics and accountability frameworks to measure success and drive performance.
- Build and lead a high-performing product organization by cultivating a culture of trust, accountability, and inspiration that empowers teams to do their best work
- Be the "tip of the spear" for our brand and experience to partners, customers, and our employees.
Your profile: - 15+ years of product leadership experience, with significant time in senior/executive roles
- Proven track record of leading complex, multi-product ecosystems (ideally across hardware + software or platform businesses)
- Experience scaling consumer-facing digital products, with strong mobile expertise
- Demonstrated ability to lead through transformation, driving innovation in established businesses
- Strong strategic thinking paired with execution excellence and operational rigor
- Deep experience with data-driven product development, experimentation, and growth frameworks
- Exceptional leadership and influencing skills, with the ability to align cross-functional teams and senior stakeholders
- Experience in entertainment, gaming, marketplaces, or connected device ecosystems is a strong plus
- Bachelor's degree required; MBA or equivalent experience preferred
What's in it for you: Your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.
Our Perks and Benefits: - Hybrid Work Environment: Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.
- Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance.
- Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.
- Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.
Work Requirements: Must be authorized to work in the United States
