Job Description

The Senior Vice President (SVP), Operations & Supply Chain is a senior leadership role responsible for the end-to-end operational performance of the Windows & Doors Business Unit (BU), directly enabling delivery of the BU's customer value proposition. This leader owns the strategy, execution, and accountability for the operational metrics that matter most to customers and the business: safety, quality, delivery, cost, and workforce stability.

This role requires a leader who can operate effectively across a matrixed organization - balancing centralized standards and capability-building with regional/commercial execution needs - and who leads primarily through influence, cross-functional partnership, and organizational credibility rather than through direct control alone.

Key Accountabilities & Metrics

The SVP will build strategy for, and hold the organization accountable to, the following core operational metrics:

• Safety Performance - Total Recordable Incident Rate (TRIR)
• Quality - Field Failure Rate
• Delivery - On Time in Full (OTIF)
• Cost - Conversion Cost
• People - Employee Turnover Rate

These metrics represent the core operating scorecard for the role and will be the primary basis on which performance is evaluated. The SVP is expected to translate BU strategy into a clear operating plan against each metric, cascade goals through the regional and functional organization, and drive disciplined execution and course-correction.

Areas of Leadership Responsibility

1. Operations

• Lead the Regional Operations organization, structured to align with the BU's regional commercial/GM structure.
• Set the operating strategy, standards, and performance expectations across all regions, ensuring consistent execution against safety, quality, delivery, cost, and people metrics.
• Drive operating rigor through structured performance reviews, root-cause problem solving, and rapid escalation/resolution of operational risk.

2. Supply Chain

• Own end-to-end Supply Chain strategy and performance, including:

• Procurement
• Inventory Management
• Sales & Operations Planning (S&OP)
• Sales & Operations Execution (S&OE)
• Transportation/Logistics

• Ensure supply chain strategy is tightly integrated with commercial demand signals, manufacturing capacity, and customer service commitments (OTIF).
• Build resilient, cost-effective supply networks that support growth while managing working capital and total landed cost.
• Directly lead Supply Chain team through talent development, succession planning, and performance management.

3. Manufacturing Engineering

• Lead centralized and regional Manufacturing Engineering teams responsible for:

• Capital project planning and execution (CapEx)
• Machinery and equipment optimization
• Process improvement initiatives that enable scale and throughput

• Ensure capital deployment is prioritized against strategic operating needs and delivers expected ROI, capacity, and quality outcomes.
• Partner with Operations and OpEx to translate engineering improvements into sustained operating performance gains.
• Directly lead Manufacturing Engineering team through talent development, succession planning, and performance management.

4. Operational Excellence - Safety, Quality & Continuous Improvement

• Provide strategic direction and significant influence over centralized and regional Operational Excellence teams, despite a dotted-line (indirect) reporting relationship.
• Drive enterprise-wide standards, systems, and culture for:

• Safety - programs and practices that drive continuous TRIR improvement
• Quality - systems and root-cause discipline that reduce field failure rates
• Continuous Improvement - lean/CI methodology deployment to improve cost, quality, delivery, and productivity

• Build strong governance and communication routines with OpEx leadership to ensure alignment despite the matrixed structure, using influence, shared metrics, and joint planning to drive results.

Additional Core Responsibilities

• Strategic Planning: Develop and own the multi-year Operations & Supply Chain strategy in alignment with overall BU strategy and growth objectives; translate strategy into annual operating plans and budgets.
• P&L / Cost Ownership: Own conversion cost performance and broader operating cost structure; identify and execute productivity, efficiency, and margin improvement initiatives.
• Cross-Functional Partnership: Serve as a key operating partner to Commercial/Sales, Finance, HR, Product/R&D, and Customer Service leadership to ensure operations strategy supports enterprise goals and the customer value proposition.
• Talent & Organizational Leadership: Build and develop a high-performing leadership bench across Operations, Supply Chain, and Manufacturing Engineering; drive succession planning and talent development, particularly in the Regional Operations leadership layer.
• Culture & Employee Engagement: Own strategies to improve employee turnover and engagement across the operating footprint, partnering closely with HR on frontline retention, workforce planning, and leadership development.
• Risk Management & Regulatory Compliance: Ensure operations comply with all relevant environmental, health & safety (EHS), quality, and regulatory requirements across all operating regions.
• Capital & Investment Decisions: Partner with Finance and the BU President on capital allocation decisions, business cases, and investment prioritization across the operating network.
• Customer Value Proposition Delivery: Ensure operational strategy, capacity, and execution directly support the BU's competitive positioning and customer commitments - cost, quality, and reliability of supply.
• Executive Reporting & Governance: Report regularly to the BU President and executive leadership team on operating performance, key risks, and strategic initiatives; represent Operations & Supply Chain in executive/board-level discussions as needed.
• Change Leadership: Lead large-scale operational transformation initiatives (network optimization, systems implementation, organizational redesign) with strong change management discipline.
• Business Continuity: Develop and maintain business continuity and crisis management plans to protect operational performance against supply, labor, safety, or external disruptions.

Qualifications

• Bachelor's degree in Engineering, Operations, Supply Chain, Business, or related field required; MBA or advanced degree preferred.
• 15+ years of progressive leadership experience in manufacturing operations and/or supply chain, including significant experience at a multi-site/regional leadership level.
• Prior experience owning P&L-level or conversion cost accountability, safety (TRIR) performance, quality systems, and supply chain leadership within a manufacturing environment.
• Demonstrated experience operating in matrixed organizational structures with both direct and dotted-line reporting relationships.
• Experience partnering with commercial/regional GM structures preferred.
• Lean/Six Sigma or equivalent Continuous Improvement expertise strongly preferred.

Required Leadership Competencies

• Leading Through Influence: Demonstrated ability to drive results and alignment across matrixed, dotted-line, and indirect reporting relationships without formal authority.
• Cross-Functional Partnership: Proven track record building trusted partnerships with Commercial, Finance, HR, and other functional leaders to achieve shared business outcomes.
• Strategic & Analytical Thinking: Ability to translate complex operational and market data into clear strategy, priorities, and action plans.
• Change Management: Experience leading organizational and operating model change, including navigating structural evolution (e.g., regional reporting line changes) with sound judgment and stakeholder alignment.
• Executive Presence & Communication: Ability to effectively communicate strategy, performance, and recommendations to senior executive and BU President-level audiences.
• Talent Development: Strong track record of building bench strength and developing operations leadership talent across a distributed organization.

Additional Information

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. The US base salary range for this full-time position is ~$300-350k+ Bonus. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.