As SVP of Global Field Engineering, you will lead a global organization at one of the most consequential moments in the history of banking technology - serving a mission-critical role in driving nCino's path to becoming the undisputed leader in Agentic banking. nCino is redefining what's possible for financial institutions - enabling bankers and their agentic partners to transform client experiences across Account Opening, Onboarding, Loan Origination and Portfolio Management. This role sits at the center of that story, responsible for translating nCino's innovation into experiences, guidance and outcomes that demonstrate to clients and partners not just what the platform does - but what their future looks like.
The Impact You Will Have- In partnership with our CRO, Regional GM's and Product Leadership, you will define and lead a bold Field Engineering strategy that raises the bar for how nCino engages clients, prospects and partners - translating an innovative vision into a compelling demonstration of their operational future and the business outcomes that result, while ensuring we meet them where they are today.
Global Leadership & Team Development
- Lead, develop, and scale a high-performing global Field Engineering organization comprised of Pre-sales Product Specialists and Solution Architects.
- Redefine how Field Engineering aligns with Product & Engineering, Customer Success, and FDE teams in an AI-first market - where the pace of innovation demands a level of cross-functional coordination that traditional GTM models weren't built to handle.
- Elevate coaching, career pathing and talent development programs that attract and retain world-class talent.
- Cultivate a unified global culture with locally relevant execution - balancing consistency of message with regional nuance.
- Balance transparent and inspirational leadership with a performance culture that sets a high bar and leaves no room for mediocrity.
Demo Strategy & Agentic Platform Positioning
- Own and drive nCino's global demo strategy, establishing standards that position nCino as the definitive Agentic Platform for Banking.
- Shift every engagement to outcomes-centric focus - anchoring demonstrations in the client's future operating model and the associated outcomes.
- Cultivate a Field Engineering organization renowned for its deep banking domain expertise and technical depth while accelerating its AI fluency - earning the credibility to serve as trusted advisors who guide clients toward their future.
- Demonstrate command of regulatory environments and how they shape banking operations and risk mitigation globally.
- Own and guide global demo environment, POC tooling and associated strategy.
Scale, Process & Operational Excellence
- Build and standardize global standards, enablement systems, discovery methodologies, coverage models, and engagement frameworks across NA, EMEA, and APAC.
- Establish clear metrics for Field Engineering effectiveness.
- Champion the use of AI and agentic workflows within the Field Engineering motion itself, making nCino's own team a proof point of the "dual workforce" in action (humans + agents).
- Partner with Sales Operations to continuously instrument and improve the pre-sales process, new hire onboarding and team enablement.
Cross-Functional Leadership & Strategic Alignment
- Provide strategic leadership that shapes and executes a Field Engineering strategy that supports nCino's growth objectives, in close partnership with Regional GMs, Sales, Product & Engineering, Customer Success, Partnerships, Professional Services/FDE and Marketing.
- Serve as a cultural bridge between engineering instinct and sales urgency.
- Ensure nCino's global Sales, Field Engineering, and Client Success teams operate in an aligned and efficient manner, with clear handoffs and a seamless client experience across every stage of the journey.
- Extend an already tight partnership with nCino's Product and Engineering teams, ensuring the roadmap and innovation agenda are directly informed by what Field Engineering sees and hears in the field.
- Align with our Partnerships team to guide our strategy to support partnerships spanning GSIs, SIs, Frontier Models, Hyperscalers, Marketplaces and Technology partners.
- In partnership with our CRO, Regional GM's and Product Leadership, you will define and lead a bold Field Engineering strategy that raises the bar for how nCino engages clients, prospects and partners - translating an innovative vision into a compelling demonstration of their operational future and the business outcomes that result, while ensuring we meet them where they are today.
Global Leadership & Team Development
- Lead, develop, and scale a high-performing global Field Engineering organization comprised of Pre-sales Product Specialists and Solution Architects.
- Redefine how Field Engineering aligns with Product & Engineering, Customer Success, and FDE teams in an AI-first market - where the pace of innovation demands a level of cross-functional coordination that traditional GTM models weren't built to handle.
- Elevate coaching, career pathing and talent development programs that attract and retain world-class talent.
- Cultivate a unified global culture with locally relevant execution - balancing consistency of message with regional nuance.
- Balance transparent and inspirational leadership with a performance culture that sets a high bar and leaves no room for mediocrity.
Demo Strategy & Agentic Platform Positioning
- Own nCino's global demo strategy and supporting environment/POC tooling, establishing standards that position nCino as the definitive Agentic Platform for Banking.
- Anchor every engagement in outcomes - demonstrating the client's future dual workforce operating model and the value it delivers.
- Cultivate a Field Engineering organization renowned for its deep banking domain expertise and technical depth while accelerating its AI fluency - earning the credibility to serve as trusted advisors who guide clients toward their future.
- Demonstrate command of regulatory environments and how they shape banking operations and risk mitigation globally.
Scale, Process & Operational Excellence
- Build and standardize global standards, enablement systems, discovery methodologies, coverage models, and engagement frameworks across NA, EMEA, and APAC.
- Establish clear metrics for Field Engineering effectiveness.
- Make nCino's own Field Engineering team a proof point of the dual workforce model - championing AI and agentic workflows in the pre-sales motion itself.
- Partner with Sales Operations to continuously instrument and improve the pre-sales process, new hire onboarding and team enablement.
Cross-Functional Leadership & Strategic Alignment
- Shape and execute a Field Engineering strategy in close partnership with Regional GMs, Sales, Product & Engineering, Customer Success, Partnerships, FDE, and Marketing - ensuring aligned, efficient handoffs and a seamless client experience across the journey.
- Extend an already tight partnership with nCino's Product and Engineering teams, ensuring the roadmap and innovation agenda are directly informed by what Field Engineering sees and hears in the field.
- Align with our Partnerships team to guide our strategy to support partnerships globally.
- Represent nCino at executive briefings, key industry events, and strategic customer engagements globally.
What We Look For - Undergraduate degree and 16+ years of professional experience in enterprise and mid-market software, including 6+ years leading global Field Engineering, Solutions Engineering, or Pre-sales organizations at scale, with concentrated focus on Financial Services.
- Strong technical competence and AI fluency, with deep banking domain expertise - this leader will be expected to develop strong credibility across commercial, small business and consumer loan origination, onboarding, account opening, and portfolio management.
- Leads from the front, setting the example by getting close to where the work happens.
- Proven track record building and scaling technical pre-sales teams across multiple geographies, including EMEA and APAC.
- Deep expertise in outcome-based selling and executive-level engagement strategy - knows what it takes to win complex, multi-stakeholder enterprise and mid-market deals.
- Strong command of AI and modern cloud platform narratives; ability to translate technical capability into compelling business value for financial services buyers.
- Experience partnering with a CRO and cross-functional C-suite to align Field Engineering strategy with broader revenue goals.
- Equally credible with a bank's Line of Business Leaders, Chief Lending Officer, Compliance/MLRO's, and CIO/CTO.
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
The base salary range for this job is:
$200,000.00 - $400,000.00
