About the Opportunity:Here at ROI Rocket, we're in search of an experienced Survey Programmer to join our Support Services Survey team.
What You'll Do: - Program online surveys using Decipher, Qualtrics, and other online platforms as assigned, paying special attention to logic and aesthetics
- Provide feedback to clients with regard to survey logic, structure, question types, and best practices
- Take ownership of document revision / keep drafts and change logs updated
- Review and thoroughly test survey programs to ensure high-quality client deliverables and a good user experience for survey participants
- Structure datasets in Excel and SPSS to client preferences; provide daily updates
- Thoroughly review datasets by reading through open-ended responses and determining quality controls
- Clean and structure complex data sets in SPSS
- Produce client-friendly data cross-tabulations
- Interpret data, analyze results using statistical techniques in SPSS, WinCross, and other programs as assigned
- Maintain databases/data systems
- Monitor quality control procedures for improvements and define / document new processes
What We're Looking For: - Strong knowledge of and experience with Excel
- 5+ years' experience in survey programming and data analysis in a high-volume team environment
- Knowledge of Decipher and/or Qualtrics is strongly preferred but not required, provided you can demonstrate an understanding of survey logic and the potential to acquire the necessary expertise
- Knowledge of JavaScript and/or Python is helpful but not required, provided you can demonstrate the potential to acquire the necessary expertise
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
What We Offer: - Competitive base salary: $85,000-$105,000
- Flexible vacation policy - take the time you need to recharge
- Comprehensive health, vision & dental insurance
- 401k with company contribution
- Opportunity for career progression with plenty of room for personal growth
What to Expect: - 1st Round: 30-45 minute interview with the Recruiter
- 2nd Round: 60-minute interview with the Hiring Manager
- 3rd Round: 2 hours of onsite interviews with the Hiring Team
We do not work with outside recruiting agencies.MarketOnce will accept applications for this role on an ongoing basis.
