This position is incentive eligible.
Job Summary and QualificationsThe Market Director is responsible for the sales and service activities of key physicians and physician group practices, and develops future initiatives for growth at the Market, Division and facility levels.
The Director in this role will lead local strategic growth discussions and best-practice sharing internally, while further developing and expanding the Surgery Ventures brand externally across the medical community of outpatient surgical specialties.
Reporting to the Division AVP of Physician and Provider Relations, with direction and in cooperation with the Division Leadership (PPR VP, VP Operations, and AVP), Facility Administrators, and Clinical Leadership.
The Market Director, in collaboration with division and facility leaders, establishes targeted growth objectives for each service line to focus on overall market growth. In addition, they:
- Develop new business opportunities within all Ambulatory Surgical Centers (ASCs) for which their market is assigned.
- Lead business development directors within assigned Division.
- Recruit, hire and onboard for Divisional PPR vacancies in collaboration with PPR VP, AVP and Operational leaders.
- Provide key training resources to help new Directors become effective in a timely manner.
- Represent our team on strategic committees within HCA and SVG, as requested
- Teach Directors how to collect and address feedback that can lead to process improvement across departments
- Model professional and effective leadership, communication and follow-through on assigned priorities.
Major Roles and Responsibilities:
- Increase volume for the market facilities working closely with the PPR Directors, Division Leadership, and facility leadership, to develop and expand business.
- Develop and maintain positive relationships with SVG and divisional hospital leaders, and continually explore new avenues to utilize the services provided at SVG facilities.
- Lead and develop Division Growth Council in collaboration with Operational Leaders.
- Serve as a Subject Matter Expert (SME) on ASC growth strategies within the market.
- Develop and implement training and mentorship programs for PPR Directors, to facilitate communication and collaborative working relationships.
- Monitor and advise leadership on market or regional changes that serve as opportunities for growth or threaten current business.
- Maintain an in-depth knowledge of promoted service lines, facility differentiators and key competitive market positions.
- Provide competitive intelligence and market analysis, using both internal and external data, to Surgery Ventures Leadership that will assist in assessing strengths, weaknesses, and competitive threats to the business.
- Develop and maintain a collaborative, problem-solving, professional sales relationship with the Director level healthcare representatives and physicians across the market.
- Document each growth opportunity within GrowthLink to measure success, and assist the VP in building reports and dashboards for Operational leaders.
- Monitor, report and advise PPR VP on trends, opportunities for program expansion and market changes.
- Develop materials to be used as collaterals in key initiatives in conjunction with the PPR Directors and Leadership, to promote individual facilities in the market.
Requirements:
- Bachelors degree required, Masters degree preferred
- 5+ years of experience of healthcare sales
- Operations and/or sales leadership experience preferred
Benefits Benefits St. David's HealthCare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
