Southern Company

Supv, Distribution Trouble - Metro South & Metro North

Southern Company • $80K — $95K *
Jonesboro, GA 30236In-Person
Transportation
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Diploma/Equivalent; college degree preferred
  • 7+ years in distribution construction or related experience
  • Extensive storm restoration experience
  • Knowledge of safety regulations and distribution standards
  • Experience in performance management and employee development
  • Proficient in relevant software applications including Microsoft Office and industry-specific tools

Responsibilities

  • Lead team in a Safety Excellence environment and implement critical risk plans
  • Foster an inclusive culture and advance Diversity and Inclusion efforts
  • Manage team coverage, budgets, and employee training
  • Ensure consistent decision-making on repairs and contractor utilization
  • Enhance customer experience through strategic resource allocation
  • Provide regular performance feedback and support employee development
  • Collaborate with engineering and distribution supervisors to develop teams

Benefits

  • Commitment to Safety Excellence
  • Focus on employee development and training
  • Inclusive workplace culture
  • Opportunities for innovation and process improvement
  • Strong emphasis on customer satisfaction and quality service
Full Job Description
Job Description

JOB SUMMARY
  • Locations: Metro South Trouble Supervisor & Metro North Trouble Supervisor

Leadership expectations and responsibilities include exhibiting behaviors in alignment with "Our Values," Safety First, Unquestionable Trust, Superior Performance, Total Commitment and "Moving to Equity".

Core responsibilities of the position include:

  • Lead the team in a Safety Excellence environment with a focus on learning and ensuring critical risk plans as well as our STEP observation tools are implemented
  • Strengthen a culture within the team that is inclusive, builds trust and is continuously improving. This includes ownership of our Diversity and Inclusion efforts as well leadership in continuing to advance our Southern Company "Moving to Equity" plans.
  • Optimize Troublemen coverage and moving team around metro when needed, managing capital splits & budgets, covered employee training and development
  • Ensure consistent approach to repair versus replace decisions, contactor utilization and fatigue management
  • Enhance customer experience with boundaryless resource allocation, strategic scheduling
  • Provide employees with regular, constructive performance feedback and support them in their personal development.
  • Partner with Engineer and Distribution Supervisors to help develop teams in the Metro Distribution Areas.

Additional duties include: Partnering with Region External, Region Distribution and Trouble Supervisors, Distribution/Network, TMC Supervisors, and Engineering Supervisors to ensure customer satisfaction, quality of construction and responsiveness to all customer events are met. The position will be tasked with developing innovative methods to improve processes, drive efficiencies/productivity and implement strategy.

Education:
  • High School Diploma/Equivalent; college degree is a plus

Experience Requirements:
  • Seven years of distribution construction and/or distribution experience and knowledge of the construction, maintenance, and restoration of both overhead and underground services.
  • Extensive Storm Restoration Experience required.
  • Knowledge of and experience implementing Section "0", Smith Driving System, NESC, Distribution Bulletins, DOPs, Tagging and Switching Procedures, Distribution Construction Standards, DOT requirements, environmental guidelines, and applicable OSHA regulations.
  • Working knowledge of Memorandum of Agreement, Customer Service Standards, Corporate Compliance Policies and the Code of Ethics.
  • Performance management experience and/or insightful understanding of the process of setting clear expectations and holding others accountable.
  • Demonstrated experience or ability to quickly learn applications that include but are not limited to: ARMS, ARCOS TCMS Web, Dist View, JETS, MOBI, Microsoft Office applications (Outlook, Word, Excel).

Knowledge, Skills & Abilities Requirements:
  • Demonstrated commitment to Safety Excellence
  • Must have proven leadership results as well as documented cases of successful talent and employee development
  • Knowledge of Safe Work Practices, Distribution Bulletins, Human Performance and Distribution Specifications, Section "O", OSHA, etc.
  • Ability to establish and maintain cross-functional relationships
  • Change Champion and management.
  • Ability to implement and drive strategic initiatives
  • Knowledge/understanding of distribution operations practices and procedures
  • Must have proven ability to be innovative.
  • Demonstrated ability to recognize high profile opportunities and respond as needed without prompting.
  • Ability to challenge and motivate others.
  • Capable of planning, supervising and managing resources to control budget dollars.
  • Excellent interpersonal and communication skills, both oral and written.

JOB RESPONSIBILITIES
  • The TS will be responsible for the overall performance of their Team.
  • Continually improve customer satisfaction by striving to exceed customers both internal and external expectations, meet all Safety goals, increasing productivity, and improving the distribution system reliability through quality construction and repairs.
  • Recognize and own high profile and critical customers with a focus on timely and effective upward communication to key internal parties.
  • Plan appropriate resources needed to complete jobs safely, on time, managing budgets, and with minimal external/stakeholder impact.
  • Utilize appropriate Performance Management to help individuals and teams to improve performance through coaching, development, training.
  • Reinforce and manage expectations around healthy challenges and a questioning attitude in the work environment. Seek out and execute on opportunities to increase trust between employees, between supervisors, and between employees and supervisors.

Behavioral Attributes
  • Total commitment in Safety Excellence
  • Must exhibit behavior consistent with Our Values - Safety First, Unquestionable Trust, Superior Performance, Total Commitment
  • Positive attitude and strong customer focus
  • Self-motivated and able to motivate others with a proven record of responsible behavior
  • Ability to develop effective relationships and establish trust with teammates and customers
  • Develops and fosters an inclusive culture where employees feel valued and create an environment of trust, development, and continuous improvement


About the Team

Georgia Power

About Southern Company

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are significantly below the national average. Southern Company has been listed the top ranking U.S. electric service provider in customer satisfaction for nine consecutive years by the American Customer Satisfaction Index.

Southern Company Careers

Join the dynamic team at Southern Company, a leader in energy innovation and a champion of sustainable practices. As one of the most respected companies in the energy sector, Southern Company offers unparalleled job opportunities that promise not only professional growth but also a commitment to diversity and leadership development.

Work You’ll Do

At Southern Company, we are not just about power generation; we are about empowering our team to innovate and lead the industry. By joining our team, you will collaborate with some of the brightest minds in the field, using your skills to solve complex problems and drive meaningful change.

Explore a World of Opportunities

Whether you are looking for a full-time position, an internship, or a leadership role, Southern Company has a place for you. Our wide range of employment options ensures that every team member can find a path that best suits their career ambitions and skills.

Innovate and Lead

Southern Company is at the forefront of technological innovation in the energy sector. Our team members are encouraged to lead projects and initiatives that push the boundaries of what is possible in energy production and management.

Grow and Develop

We believe in nurturing the potential of our employees through targeted diversity training, leadership workshops, and continuous professional development. Career growth at Southern Company is not just a possibility—it is an expectation.

Be Part of Our Culture

Southern Company’s culture is built on a foundation of respect, integrity, and inclusion. We celebrate diversity and believe that it drives innovation. Our team is our family, and we support each other in achieving personal and professional goals.

Benefits That Go Beyond

Choosing a career at Southern Company means enjoying a range of benefits designed to enrich your life and support your lifestyle. From health and wellness programs to retirement plans, we ensure our team members are taken care of.

Join Our Team

Ready to power up your career? Explore the job opportunities at Southern Company today. We are actively hiring and looking for passionate, curious, and solution-driven individuals. Enhance your skills, join a community of innovators, and work towards a sustainable future.

Stay Connected

Keep up to date with the latest at Southern Company by following our careers blog. Gain insider perspectives, industry-leading insights, and practical tips to advance your career.

Networking and Career Advancement

At Southern Company, networking and internal mobility are key components of career advancement. Connect with leaders, engage in cross-departmental projects, and take your professional journey to new heights.

Prepare for Your Interview

Make your mark from the first interview. Visit our career site for tips on crafting your resume, preparing for interviews, and making a lasting impression.

Join Southern Company—where careers glow brighter!

SEARCH SOUTHERN COMPANY JOBS Stay ahead of the curve in your career with Southern Company, where innovation meets tradition and every employee is empowered to excel.
Learn more about Southern Company
Size
27,000 employees
Market Cap
$77.6 billion
Industry
Energy & Utilities
Net Income
$3.1 billion
Founded
1912
5 Year Trend
+3%
Revenue
$20.3 billion
* Ladders Estimates

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