Waters Corporation

Support Programmer

Waters Corporation • $70K — $95K *
Golden, CO 80401In-Person
Information Technology
Less than 5 years of experience
Reposted 3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • 1+ years of experience supporting complex, large-scale applications.
  • Experience in a customer-facing or support-focused role.
  • Strong problem-solving and debugging skills.
  • Preferred: Experience in clinical laboratory environments, like newborn screening.

Responsibilities

  • Provide technical support to customers, logging issues and ensuring timely resolution.
  • Diagnose, troubleshoot, and resolve software defects and production issues.
  • Design, develop, test, and maintain scalable full-stack solutions.
  • Collaborate with engineers and global teams to deliver new features.
  • Participate in technical design discussions and contribute innovative ideas.
  • Support end-to-end feature development, from concept through deployment.
  • Help maintain the performance, stability, and integrity of the Clinical LIMS platform.

Benefits

  • Paid parental leave.
  • Health insurance.
  • 401(k) matching.
  • Paid time off.
  • Vision insurance.
  • Dental insurance.
Full Job Description
Overview

You will work in a fast-paced, agile environment and engage in technical discussions, participate in technical designs, demonstrate problem-solving abilities, and present and share ideas through global collaboration.

Responsibilities

What You'll Do:

As part of our agile and collaborative team, you will:
  • Provide technical support to customers, logging issues and ensuring timely resolution
  • Diagnose, troubleshoot, and resolve software defects and production issues
  • Design, develop, test, and maintain scalable full-stack solutions
  • Collaborate with engineers, product specialists, and global teams to deliver new features
  • Participate in technical design discussions and contribute innovative ideas
  • Support end-to-end feature development, from concept through deployment
  • Help maintain the performance, stability, and integrity of our Clinical LIMS platform
  • Escalate and coordinate customer issues with the appropriate teams as needed
  • Ensure software quality through rigorous testing and code reviews


Qualifications

Basic Qualifications
  • Bachelor's degree in Computer Science or a related field (or equivalent experience)
  • 1+ years of experience building and supporting complex, large-scale applications
  • Experience working in a customer-facing or support-focused role
  • Strong problem-solving and debugging skills


Preferred Qualifications
  • Experience in clinical laboratory environments (e.g., newborn screening, microbiology)
  • Familiarity with Intersystems Ensemble\IRIS
  • Hands-on experience with modern web technologies (Angular, HTML, CSS, Javascript, Intersystems/cache, SQL)
  • Strong written and verbal communication skills
  • Ability to thrive in a fast-paced, agile environment

Benefits
  • Paid parental leave
  • Parental leave
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance


Key Words

Software Programmer Development Intersystems SQL Customer Support LIMS LIS Clinical Newborn Screening Laboratory

About Waters Corporation

Waters Corporation is a publicly traded Analytical Laboratory instrument and software company headquartered in Milford, Massachusetts. The company designs, manufactures, sells and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. The company's products are used by pharmaceutical, life science, biochemical, industrial, academic and government organizations working in research and development, quality assurance and other laboratory applications. Waters Corporation's products are sold worldwide through a direct sales force and independent distributors.
Learn more about Waters Corporation
Size
7,800 employees
Market Cap
$20.4 billion
Industry
Consumer Technology
Net Income
$521.5 million
Founded
1905
5 Year Trend
+5.1%
Revenue
$2.3 billion
NASDAQ
WAT
* Ladders Estimates

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