Summary

See below for important information regarding this job.

Duties

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• Serves as a Retail Business Process Analyst for Industrial Support Activity (ISA) production and maintenance operations, providing expert functional and technical support across retail supply activities and Military Wholesale Planning
• Operates independently as a subject matter expert for supply operations within Planning, establishing operational goals and performance metrics with process partners (Process Owner, Site Process Management Lead, and Enterprise Process Integrator).
• Performs complex analytical work to resolve issues outside established procedures by coordinating effective solutions across multiple functional stakeholder.
• Serves as technical authority for system applications governing automated supply management and data maintenance.
• Identifies the source (s) of discrepancies, and input, manipulate, extract, and maintain automated information using a variety of systems.
• Serves as technical authority for all facets of supply operations in the Planning process by working with the Process Owner, Site Process Management Lead, and Enterprise Process Integrator to define goals and objectives related to KPIs and metrics.
• Monitors, analyzes, and evaluates Key Performance Indicators (KPIs), metrics, and other process performance data to ensure process area is meeting its performance targets and identifies trends.
• Defines functional training requirements, develops training materials, recommends training delivery (CBT or Instructor-led), and conducts training in various environments.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Flexible (https://www.dla.mil/Careers/Join-Our-Team/Benefits/#Work)
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• Acquisition Workforce Position NON- CAP: Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

Qualifications

To qualify for a Supply Systems Analyst, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Working with system applications related to Planning (i.e., Demand and Supply Planning) to include system functionality and business capabilities
• Generating and monitoring Key Performance Indicators (KPIs) and metrics for a Planning process area
• Interpreting policy and directives affecting Planning, to implement and/or recommend new or revised policies and operating instruction.
• Conducting studies to determine whether proposed changes to system applications related to Planning meet functional user requirements
• Evaluating and recommending new Planning concepts, methods and techniques
• Preparing and delivering briefings to higher level managers of analysis findings, recommended improvements, and action plans related to Planning trends

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Acq Workforce - Non-CAP: Position requires DoD Acquisition Life Cycle Logistics, Foundational certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.