About the Role
We are Maersk, and we are looking for a Subject Matter Expert (SME) to join our Latin America Customer Experience organization, focused on Supply Chain Management (SCM). In this role, you will serve as a critical bridge between business, systems, and operations—supporting large-scale migrations, customer implementations, and process improvements across our SCM platform. You will work across complex, cross-functional environments, helping transition customers from legacy systems into our evolving supply chain platform while ensuring operational continuity and performance. This is a hands-on role that combines deep domain expertise, stakeholder collaboration, and project execution, offering high visibility across regional and global teams.

What We Offer

• Work in a collaborative, cross-functional environment supporting strategic digital transformation initiatives across supply chain operations
• Opportunities for continuous learning and development in SCM platforms, process improvement methodologies, and project delivery
• Comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off
• Exposure to innovative tools, systems, and evolving technologies across global logistics operations

Key Responsibilities

• Lead and support end-to-end SCM platform migrations, including both large-scale and self-service customer transitions
• Act as the primary SME for supply chain processes, providing guidance, documentation, and process expertise across teams
• Coordinate cross-functional stakeholders including integration, product, CX, and program management teams to ensure successful project execution
• Manage system configurations, master data setup, and support integration activities during implementations
• Drive process improvements using structured methodologies, identifying opportunities to enhance efficiency and reduce risk
• Maintain process documentation and ensure alignment with governance and operational standards
• Support business continuity, system issue resolution, and ongoing operational performance across SCM processes

Who We Are Looking For

• We welcome applicants from diverse backgrounds who bring strong supply chain expertise and a proactive, collaborative approach
• Proven experience (typically 3+ years) in Supply Chain Management, 4PL, or end-to-end logistics operations is required
• Experience supporting system implementations, migrations, or operational transformations within logistics environments
• Strong stakeholder management and communication skills, with the ability to work across global and cross-functional teams
• Solid understanding of SCM processes including PO management, origin operations, and documentation flows
• Knowledge of supply chain platforms or legacy logistics systems is a plus
• Ability to manage multiple priorities in a fast-paced environment with a high degree of ownership and independence
• Familiarity with project management or analytics tools is beneficial but not required

We are committed to equal employment opportunities and creating an inclusive environment for all employees. Compensation is determined based on experience, skills, and qualifications, alongside market benchmarks.