NorthShore

Supply Chain ERP Systems Analyst

NorthShore$73K — $113K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Business Administration, or a related field
  • 1 year experience in Supply Chain and Financial Management systems support, preferably with Workday
  • 2 years of familiarity with Supply Chain and Financial Management processes
  • Experience with a services and support tool, preferably ServiceNow
  • Healthcare industry experience preferred
  • Strong technical, analytical, and problem-solving skills

Responsibilities

  • Configure Workday and related systems based on business requirements
  • Develop new functionalities and modules for evolving processes
  • Troubleshoot and resolve system issues, escalating as necessary
  • Identify process improvements and automation opportunities
  • Collaborate with teams to optimize workflows and enhance data accuracy
  • Maintain data integrity and generate reports and audits
  • Assist in system upgrades, ensuring new features are tested thoroughly

Benefits

  • Career Pathways for professional growth
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement program
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account options
  • Retirement options with company match
  • Paid Time Off
  • Community Involvement Opportunities
Full Job Description
Hourly Pay Range:
$35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:
  • Position: Supply Chain ERP Systems Analyst
  • Location: Arlington Heights, IL
  • Full Time
  • Hours: Monday-Friday, 8am-4:30pm
  • Required Travel: N/A


What you will do:
  • Configure Workday and related systems to meet specific business requirements
  • Develop new functionalities and modules to support evolving processes
  • Troubleshoot and resolve basic and intermediate issues and escalate more advanced or complex items as needed
  • Identify opportunities for process improvements and automation
  • Collaborate with other teams to implement touchpoint enhancements and optimize workflows to improve efficiency and accuracy
  • Maintain data accuracy and integrity
  • Generate standard and ad hoc reports and audits to support
  • Assist in designing and implementing integrations between the Finance and Supply Chain systems and other internal or third-party systems
  • Ensure seamless data flow and communication across systems
  • Assisting in monitoring and error resolution of integrations
    System Upgrades and Testing
  • Participate in system upgrades and releases, ensuring new features and enhancements are thoroughly tested
  • Assist in the adoption of new system functionalities and features
    User Support/System documentation
  • Develop and maintain standard operating procedures for business processes
  • Maintain detailed documentation of system configurations, customizations, and integrations
  • Maintain user guides, references and documentation
  • Support end users of the Finance and Supply Chain systems
    Compliance and Security
  • Ensure compliance with data privacy and security policies and procedures
  • Assist in the preparation for audits by providing necessary documentation and reports
  • Maintain confidentiality and security of sensitive data
    Continuous Improvement
  • Stay informed and participate in the latest best practices, user group and community opportunities and other external resources
  • Propose and implement continuous improvements

What you will need:
  • Bachelor's degree in Information Systems, Business Administration, or a related field
  • 1 year experience in Supply Chain and Financial Management systems support and development, preferably with Workday
  • 2 years of general experience and familiarity with Supply Chain and Financial Management processes and practices
  • Preference towards Healthcare industry experience.
  • Experience working with a services and support tool, preferably ServiceNow
  • Excellent communication and collaboration abilities
  • Excellent time management skills with the proven ability to meet deadlines.
  • Strong technical, analytical and problem-solving skills in complex situations
  • Detail-oriented with a high degree of accuracy
  • Ability to learn and adapt to new technologies quickly.
  • Creativity in developing new system functionalities and improving existing ones
  • Strong commitment to providing exceptional support to end-users.
  • Ability to handle inquiries with patience and professionalism.
  • Ability to work effectively in a team environment.
  • Proficiency in Workday Supply Chain Management related configurations and customizations
  • Knowledge of system integration concepts, tools and protocols
  • Proficiency in reporting tools and related concepts
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)


Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

About NorthShore

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