Position SummaryThe Supply Chain Communications Manager is responsible for leading both internal and external communications in support of the Supply Chain organization. This role develops and executes communication strategies that support supplier onboarding, sourcing, logistics, and compliance initiatives, while also
increasing enterprise-wide awareness of the value, impact, and outcomes delivered by the Supply Chain team.
This position partners closely with Supply Chain leadership, Operations, Procurement, Logistics, IT, Marketing, and Training to ensure supply chain initiatives are clearly communicated, easily accessible, and well understood by internal stakeholders, suppliers, and prospective partners.
Key ResponsibilitiesSupply Chain Communication Strategy
- Develop and implement communication strategies supporting supply chain programs, sourcing initiatives, logistics operations, and compliance requirements.
- Translate complex supply chain activities, metrics, and outcomes into clear, compelling content for non-supply-chain audiences across the company.
- Highlight supply chain contributions to cost efficiency, risk mitigation, service continuity, and business performance.
Internal Awareness & Executive Communication
- Lead internal communications that inform the broader organization of supply chain initiatives, accomplishments, milestones, and strategic priorities.
- Create executive-level summaries, dashboards, presentations, and enterprise updates that clearly communicate supply chain impact.
- Partner with senior supply chain leaders to proactively share key messages aligned with company strategy and transformation efforts.
Digital Presence: Vendor Web Page & Prospect Portal
- Collaborate cross-functionally on the design, content, and ongoing maintenance of the supplier/vendor web page and prospective supplier portal.
- Partner with IT, Marketing, Legal, and Supply Chain stakeholders to ensure digital content supports onboarding, compliance, sourcing transparency, and supplier engagement.
- Develop clear, user-friendly messaging that explains supply chain expectations, processes, timelines, and value proposition to prospective suppliers.
- Ensure the vendor web experience reflects current supply chain programs, policies, branding, and communication standards.
Content & Knowledge Management
- Write, update, and maintain supply chain procedures, job aids, playbooks, FAQs, and communication templates for internal and external audiences.
- Manage communication assets and documentation repositories (e.g., Asana) to ensure content accuracy, accessibility, and version control.
- Establish standards, tone, and best practices for supply chain communications.
Supplier & Cross-Functional Engagement
- Coordinate communications related to supplier onboarding, sourcing events, logistics changes, compliance updates, and transformation initiatives.
- Act as a communications bridge between Supply Chain and internal partners to strengthen collaboration and alignment.
Measurement & Continuous Improvement
- Leverage analytics, engagement metrics, and feedback to evaluate internal communications, supplier engagement, and portal effectiveness.
- Identify opportunities to simplify messaging, improve usability, and increase awareness of supply chain efforts.
- Continuously refine communication strategies based on data and stakeholder input.
Operational & Program Support
- Provide communications leadership for supply chain transformations, system implementations, and process improvements.
- Coordinate logistics and travel for supplier meetings, sourcing events, and supply chain forums as needed.
- Manage multiple priorities in a fast-paced environment while maintaining accuracy, quality, and deadline adherence.
Required Qualifications- Bachelor's degree in Business, Supply Chain, Communications, or related field, or equivalent experience.
- 5+ years of experience in communications, supply chain, procurement, or a related operational environment.
- Exceptional written and verbal communication skills with the ability to distill complex information for diverse audiences.
- Strong organizational, analytical, and problem-solving skills.
- Proven ability to work independently, manage competing priorities, and influence cross-functional partners.
- High attention to detail and accuracy in a dynamic environment.
- Willingness to learn and adopt new tools and platforms (e.g., Asana).
Preferred Qualifications- Experience supporting supplier portals, web content, or digital onboarding experiences.
- Experience with Salesforce or other supply chain, CRM, or enterprise platforms.
- Background in enterprise communications, change management, or supply chain transformation initiatives.
What you can expect from us:- Competitive Compensation - Including performance-based bonuses that reward your contributions.
- Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
- Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
- Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
- A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.
