Job DescriptionPrimary Duties & Responsibilities- Serve as the primary supplier quality, technical, and supply assurance contact for PCBA, semiconductor, electronic component, electromechanical, and other critical US supplier categories.
- Monitor supplier quality, delivery, capacity, responsiveness, and technology performance on a regular basis; drive continuous improvement with clear scorecards, action owners, and closure dates.
- Conduct onsite supplier assessments to verify production output, shipment readiness, delivery commitments, inventory availability, work-in-process, yield performance, capacity, constraints, and recovery plans.
- Evaluate suppliers' future ability to deliver using capacity models, production cycle times, tool and line utilization, labor and material availability, order coverage, backlog, forecast commits, and sub-tier supplier commitments.
- Partner with Procurement and Planning to assess commodity risk, supplier readiness, lead-time trends, allocation exposure, dual-source opportunities, safety stock, and demand/supply gaps across current and future requirements.
- Validate supplier order coverage with their own suppliers and sub-tier partners, including component availability, wafer/foundry/OSAT capacity, EMS capacity, distribution coverage, constrained materials, and long-lead-time items.
- Develop and maintain supplier performance dashboards covering on-time delivery, quality escapes, yield, nonconformances, capacity, PO/forecast coverage, shortage exposure, escalations, and corrective action status.
- Collaborate with Procurement to identify, develop, qualify, and scale new US and global suppliers across PCBA, semiconductors, electronic components, mechanical/electromechanical parts, and manufacturing services.
- Lead failure analysis (FA), root cause, corrective and preventive action (CAPA), and 8D activities for supplier quality issues, delivery misses, process excursions, and repeated performance gaps.
- Conduct Design for Manufacturability (DFM), Design for Reliability (DFR), process readiness, and supplier technology reviews with R&D, manufacturing, and supplier engineering teams.
- Perform supplier audits and process assessments covering quality systems, manufacturing controls, test capability, traceability, incoming material controls, configuration management, and change control.
- Oversee supplier-driven changes, including PCN/ECN activity, product/process changes, last-time-buy risk, end-of-life exposure, tooling or site transfers, and qualification requirements.
- Provide technical and operational support to suppliers to resolve process, quality, throughput, capacity, material availability, and delivery issues.
- Lead supplier escalation and recovery plans when quality, delivery, capacity, or material risks threaten business continuity; communicate risks, mitigations, and executive-level updates.
- Support commodity strategy by providing technical, capacity, quality, and supply risk input into supplier selection, sourcing decisions, negotiation priorities, and long-term supplier development plans.
Education & Experience- Minimum 9 years of experience in supplier quality engineering, supply line engineering, electronics manufacturing, semiconductor/component supply chain, commodity management, or related supplier development roles.
- Master's degree in Electrical Engineering, Electronics Engineering, Manufacturing Engineering, Industrial Engineering, Supply Chain, Materials Science, or an equivalent technical discipline preferred; Bachelor's degree with relevant experience may be considered.
- Experience supporting PCBA suppliers, EMS/contract manufacturers, semiconductor suppliers, electronic component suppliers, and US-based supplier development or localization programs.
- Demonstrated experience conducting onsite supplier audits, capacity assessments, process readiness reviews, delivery verification, order coverage reviews, and supplier recovery actions.
- Extensive experience in process development, improvement, monitoring, and problem solving at supplier sites.
- Experience working with Procurement, Planning, Engineering, Manufacturing, Quality, and supplier executives to resolve supply continuity, quality, delivery, and capacity constraints.
Skills- Strong knowledge of industry standards such as IPC-A-610, IPC-A-600, JEDEC, and PCBA-related reliability testing; familiarity with semiconductor packaging, assembly, test, reliability, PCN, EOL, and qualification processes.
- Strong understanding of semiconductor and electronic component supply chains, including foundry, wafer fabrication, OSAT, component distribution, allocation management, long lead times, and constrained-material planning.
- Proficient in quality tools and methodologies including 8D, MSA, SPC, DOE, FMEA, control plans, root cause analysis, and corrective/preventive action; Six Sigma Green Belt or Black Belt certification is a plus.
- Skilled in supplier capacity analysis, line and tool utilization reviews, forecast/order coverage analysis, inventory and WIP validation, supplier risk assessment, and delivery recovery planning.
- Able to translate demand forecasts, purchase order coverage, supplier commits, production constraints, and sub-tier risks into actionable supply plans and management updates.
- Well-versed in quality management systems such as ISO 9001, ISO 14001, and IATF 16949.
- Experienced with data analysis and reporting tools such as Excel, Power BI, Tableau, Minitab, JMP, ERP/MRP systems, and supplier scorecard platforms.
- Excellent written and verbal communication skills in English; skilled in delivering clear presentations, executive updates, supplier audit reports, and comprehensive risk assessments.
- Demonstrated ability to work independently with minimal supervision, manage complex supplier issues, and prioritize competing quality, delivery, and capacity risks.
- Strong team player in cross-functional, cross-cultural, and global team environments, with the ability to influence suppliers and internal stakeholders without direct authority.
- Flexible and able to support variable work hours to coordinate with domestic and international teams and suppliers.
- Expert in quality analysis, root cause problem-solving, project management, supplier development, and escalation management.
- Knowledge of materials analytical tools for failure analysis to identify root causes and assess corrective actions.
- Well-versed in the latest advances in PCB, PCBA attachment, semiconductor packaging, electronic component, process, and reliability technologies to assess lifecycle and supply risks.
Working Conditions- Standard office and manufacturing environment with frequent visits to supplier facilities for onsite verification, audits, capacity reviews, and delivery readiness assessments.
- Regular domestic travel to US supplier sites is expected; occasional international travel may be required to support supplier development, escalation, audits, or sub-tier supply chain reviews.
- Flexible working hours required to coordinate with global teams, suppliers, foundries, OSATs, EMS partners, and component distributors across different time zones.
- Must be able to manage workload independently in a dynamic and fast-paced environment with changing supplier priorities and delivery risks.
- Work onsite or hybrid, with availability for supplier site visits and urgent supplier escalations as business needs require.
Physical Requirements- Ability to sit or stand for extended periods while working at a computer or during supplier site visits.
- Capable of walking through manufacturing facilities, warehouses, labs, cleanroom-adjacent areas, and production lines, including navigating stairs and uneven surfaces.
- Occasional lifting of up to 25 pounds may be required, such as samples, equipment, fixtures, documents, or supplier materials.
- Visual acuity to inspect PCBA components, semiconductor and electronic components, labels, packaging, process documentation, and supplier technical records.
- Ability to travel as needed, including long-distance flights and extended onsite supplier assessments.
Quality and Environmental ResponsibilitiesDepending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
