HTC Global Services

Supplier Technical Assistance (STA) Engineer

HTC Global Services$90K — $120K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or a related field
  • 8+ years in advanced manufacturing or quality in interior commodity systems
  • 8+ years in manufacturing processes (stamping, welding, etc.)
  • Experience with automotive interior commodities
  • Proficiency in PPAP and APQP processes
  • Strong problem-solving and root cause analysis skills
  • Willingness to travel up to 70% of the time

Responsibilities

  • Implement business plans to meet supplier expectations for quality and delivery
  • Lead collaboration with internal and supplier teams to resolve issues
  • Serve as technical lead for troubleshooting during supplier events
  • Ensure no production disruptions due to supplier issues
  • Monitor compliance with quality and operational standards
  • Conduct manufacturing feasibility assessments at suppliers
  • Support execution of APQP and PPAP deliverables

Benefits

  • Opportunities for career development and progression
  • Engagement in innovative projects within the automotive sector
  • Exposure to cross-functional teams and supplier interactions
  • Potential for travel to dynamic supplier sites
  • Collaboration in a fast-paced manufacturing environment
Full Job Description
Job Title

Senior Supplier Technical Assistance (STA) Engineer - Interior Manufacturing

Overview / Summary

The STA Engineer plays a critical role in ensuring supplier manufacturing readiness and sustained performance. This position is responsible for implementing commodity-specific business plans, ensuring supplier compliance with quality, delivery, capacity, and warranty standards, and serving as the primary technical interface between the company and suppliers. The role supports product launches, drives issue resolution, and ensures zero disruption to vehicle production.

Key Responsibilities
  • Implement commodity-specific business plans to ensure suppliers meet expectations for launch readiness, quality, capacity, warranty, and on-time delivery.
  • Lead cross-functional collaboration with internal teams and supplier leadership to resolve issues and drive continuous improvement.
  • Serve as the primary on-site technical lead for troubleshooting, emergency containment, and corrective action implementation during critical supplier events.
  • Ensure zero vehicle losses or production disruptions related to supplier issues.
  • Monitor and enforce compliance with quality and operational standards, including Q1 requirements.
  • Conduct early manufacturing feasibility assessments at supplier sites to support launch and production readiness.
  • Lead and support execution of APQP and PPAP deliverables in alignment with program timelines.
  • Analyze supplier performance using data-driven metrics to support sourcing decisions and quality improvements.
  • Participate in supplier development initiatives to support long-term capability and operational alignment.
  • Travel frequently to supplier sites as required.

Required Qualifications
  • Bachelor's degree in Engineering or a related technical field.
  • 8+ years of experience in advanced manufacturing, advanced quality, process planning, implementation, or launch of interior commodity manufacturing systems including seats, IPs, consoles, headliners, door panels, restraints, and seat structures.
  • 8+ years of experience in one or more interior manufacturing processes including stamping, welding, plastic welding, plastic/rubber molding, blow molding, automated/manual assembly processes, controls automation programming, paint, or chroming.
  • Experience with automotive interior commodities or similar manufacturing processes.
  • Proven experience with PPAP, APQP, and quality systems.
  • Strong problem-solving and root cause analysis skills.
  • Ability to travel up to 70% to supplier sites.

Preferred Qualifications
  • Automotive industry experience.
  • Working knowledge of client systems and standards, including Q1.
  • Six Sigma or Lean Manufacturing certification.
  • Excellent communication and cross-functional leadership skills.


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About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

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