Job Requisition ID: 52257
Opening Date: 07/15/2026
Closing Date: 07/28/2026
Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated Salary $8,281-$12,223/month ($99,372-$146,676/year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. The posting window for internal applicants in accordance with applicable collective bargaining agreements has already passed. The system will only allow external applications for other means consideration at this time. Internal applicants who have already applied are not required to reapply externally for consideration at other means.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Position OverviewThe Division of Family and Community Resources is seeking to hire a position to serve as a Supplemental Nutrition Assistance Program (SNAP) Liaison/Policy Writer. This position conducts ongoing and in-depth reviews and analysis of proposed or current Federal statutes and Federal regulations and to assess program modifications required for implementation of the statute or regulation in administering the SNAP Program. This position assists in development of enhancements to the eligibility system to implement agency initiatives and program changes as a result of legislation, clarification and to correct eligibility system issues. The position also includes promoting a good working relationship with the Federal Food and Nutrition Services and responds promptly to requests for information.
Essential Functions- Serves as a Supplemental Nutrition Assistance Program (SNAP) Liaison/Policy Writer.
- Creates and/or prepares written manual material translating complicated management decisions into Agency procedures.
- Assists in development of technology projects and automated system enhancements to implement agency initiatives and program changes as a result of legislation, clarification and to correct problems.
- Assists and monitors data for SNAP recipients who are considered Able Bodied Adults without Dependents.
- As requested by agency management, attends meetings and conferences to discuss and provide insight and advice regarding consequences of proposed changes to program and policies.
- Promotes a good working relationship with the Federal Food and Nutrition Services and responds promptly to requests for information.
- Prepares mandated SNAP Federal reporting.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Minimum Qualifications- Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
- Requires three (3) years of progressively responsible administrative experience in the fields of health or human services.
Specialized Skills- Of the three (3) years of progressively responsible administrative experience, requires three (3) years of experience writing agency policy and procedures related to public assistance services such as Supplemental Nutritional Assistance Program (SNAP).
Preferred Qualifications- Three (3) years of professional experience writing policy and procedures related to public assistance services such as Supplemental Nutritional Assistance Program (SNAP).
- Two (2) years of professional experience utilizing Federal regulations and Illinois laws, rules, and regulations with special emphasis on assistance programs such as Supplemental Nutrition Assistance Program (SNAP).
- Two (2) years of professional experience creating and/or preparing written manual material translating complicated management decisions into procedures.
- Two (2) years of professional experience developing technology projects and automated system enhancements to implement initiatives and program changes as a result of legislation, clarification and to correct problems.
- Two (2) years of experience in public speaking to small audiences.
Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.
Headquarter Location: 100 S Grand Ave E, Springfield, Illinois, 62762
Family and Community Services
Policy Development
SNAP Liaison/Policy
Springfield/Sangamon County
Work County: Sangamon
Agency Contact: [email protected]Posting Group: Leadership & Management; Social Services
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html
This position DOES contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONSUse the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
