Summary

This position is located in the Metering Services (MSM) organization of Customer Support Services (MS), Business Management & Development (M), Chief Operating Officer (K), Bonneville Power Administration (BPA).

The purpose of this position is to serve as the manager of the Metering Services group and a member of the Customer Support Services management team and is a key policy implementer and facilitator in the attainment of the team's long- and short-range goals and objectives.

Duties

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About the Position - Portland

This position is located in Portland, OR which boasts huge spans of amazing trees, foliage, landscape, and everywhere you look you can appreciate beautiful greenery! It is known as the most bike-friendly city in America, has a train system that greets you at the airport spanning across the city, and is home to the Portland International Rose Garden, the oldest in the country! Portland is the one place where you will find lively festivals, energetic music, mouthwatering food, and for you basketball fans, the Portland Trail Blazers are a 7 minute walk from the HQs building! There is always something new to experience in this eco-friendly town!

As a Supervisory Public Utilities Specialist, you will:

• Direct and oversee the collection, validation, estimation, editing and the dissemination of the revenue meter data to internal and external customers.
• Produce highly accurate, understandable, and timely revenue metering services to internal and external customers under applicable BPA's rate schedules, customer contracts, and other laws, regulations and policies.
• Perform required revenue meter data research and analysis for meter data adjustments, and billing dispute settlement resolution.
• Plan work to be accomplished by subordinates, sets and adjust priorities, and prepare schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Make decisions on work problems presented by subordinates. These decisions are often precedent setting with significant policy, political and/or financial implications.

Requirements

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Conditions of employment

In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.

When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.

Key Requirements:

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• You will be required to report in person to the official duty location.

Conditions of Employment:

• Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
• First time supervisors will be required to serve a 1 year probationary period.

Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS:

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level, GS-13, in the Federal service.

Specialized Experience for this position is defined as: 1) Experience with metering operations or other complex analytical work; 2) Experience monitoring and evaluating efficiency and effectiveness of procedures and processes to find and implement improvements; and 3) Experience supervising a technical workforce, allocating resources, and partnering with other groups to achieve objectives.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

There are no specific education requirements or substitution of education for experience for this position.

Additional information

BPA strives to ensure a safe and positive work environment.

We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.