Summary

The Supervisory Program Specialist provides executive level administrative leadership, decision making authority, and program oversight to ensure integration of all clinical and administrative functions within the Medical Care Line. This position will direct, coordinate, and evaluate a range of administrative, clinical support and programmatic functions essential to the delivery of comprehensive healthcare services to Veterans, and ensuring alignment with VISN and Medical Center missions.

Duties

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• Provides full supervisory and managerial authority for a multidisciplinary staff across the Medical Care Line, exercising technical and administrative direction over subordinate managers, supervisors, and employees.
• Establishing organizational structure, lines of authority, and performance expectations
• Selecting, assigning, promoting, and evaluating staff; resolving complaints and grievances; approving leave; recommending awards and disciplinary actions
• Ensuring workforce competency, compliance with VA and accrediting body standards, and adherence to safety and occupational health requirements
• Providing guidance, performance feedback, and developmental planning for direct reports.
• Carries out complex administrative and program management responsibilities essential to Medical Care Line operation
• Directing all administrative activities including budget, fiscal oversight, human resources coordination, strategic planning, program evaluation, and workload/resource optimization
• Leading and participating in executive-level discussions, policy development, and organizational planning
• Developing and implementing long- and short-term goals aligned with VISN and Medical Center priorities
• Ensuring compliance with VA regulations, statutes, and standards of external oversight bodies
• Formulating and managing a multi-million-dollar budget encompassing staffing, equipment, contracts, and operational needs.
• Conducting analyses of manpower, logistics, facilities, equipment needs, and organizational alignment.
• Establishing spending priorities and reallocating funds to meet changing operational requirements.
• Developing community partnerships and coordinating with military, federal, and local agencies.
• Overseeing quality assurance and performance improvement programs, applying TQI principles, and ensuring compliance with VHA, Joint Commission, CARF, and other accreditation requirements.
• Monitoring and improving performance metrics related to operational efficiency, patient care quality, safety, access, and customer satisfaction.
• Participating in committees, task forces, investigations, and performance improvement teams.
• Applying knowledge of medical administration, clinical services, data systems, and health operations to guide decision-making.
• Staying current on clinical, technological, and administrative developments relevant to the Medical Center and VISN.
• Ensuring effective competency assessment and staff performance improvement.

Work Schedule: Monday- Friday, 8:00am- 4:30pm (subject to change based on facility needs)

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Specialist/PD04180-0

Relocation/Recruitment Incentives: Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work is primarily sedentary, though some walking, standing, bending, or carrying of light materials may be required in the course of daily activities. No special physical demands are associated with the position. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Experience managing a multi-million-dollar budget that includes staffing, equipment and contract funds
• Experience managing programs and making decisions that profoundly impact an organization
• Evaluating and assessing program effectiveness and the need to implement new programs
• Experience working in a clinical operations setting
• Supervising staff in multi-disciplinary areas

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.