Supervisory Program Specialist

Commander, Navy Installations Command

$100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in program monitoring or oversight in educational or exchange programs.
  • Proven ability to address complex participant welfare issues, including medical emergencies and behavioral concerns.
  • Experience developing and evaluating U.S. Government-funded international exchange activities.
  • Demonstrated ability to draft strategic written materials for senior management and Congressional inquiries.
  • Strong communication skills to advise senior leaders and stakeholders effectively.”],
  • responsibilities
  • benefits
  • description
  • changes
  • youth programs
  • applications
  • crafts
  • middle career
  • variety of tasks
  • flexibility
  • employee wellbeing
  • government alignment
  • problem solving ability
  • telework options
  • program direction
  • recruitment staff
  • research initiatives
  • collaboration
  • time management
  • cultural understanding
  • telework considerations
  • agency and interagency opportunities
  • staff development
  • professional engagement
  • advocacy
  • academic institutions
  • collaborative work
  • program coordination
  • proactive approach
  • youth services
  • change management
  • internal qualifications”,
  • government benefits
  • proactive employment
  • training resources
  • real-world impact
  • supervisory experience
  • ideal candidates
  • youth exchanges
  • civil service path
  • accommodation requests
  • government initiatives
  • mentalities”,
  • traditional vacation policies
  • valuable experiences
  • empowerment strategies
  • work-life balance
  • rewards programs
  • diversity and inclusion”]} {
  • staff supervision
  • holistic oversight
  • program evaluation
  • cultivating relationships
  • executive communication
  • oversight

Responsibilities

  • Oversees youth exchange programs to align with foreign policy goals.
  • Ensures compliance with laws and regulations governing youth exchanges.
  • Manages the monitoring of participants' safety and welfare.
  • Supervises unit staff including work planning, performance evaluation, and conflict resolution.
  • Documents and addresses participant welfare issues in collaboration with partners.

Benefits

  • Access to a comprehensive federal employee benefits package for employees and families.
  • Eligibility for flexible work arrangements, including potential situational telework.
  • Opportunity for continuous professional development and training.
  • Inclusive policies supporting a diverse workspace.
Full Job Description
Summary

This position is located in the Bureau of Educational and Cultural Affairs, Youth Programs Division (ECA/PE/C/PY). The incumbent supervises Participant Monitoring Unit staff in developing and executing strategies and processes to monitor the health, safety, and welfare of teen-aged participants in youth exchange programs and works with program teams to oversee the performance of grantee non-profit organizations, to administer ECA's youth exchanges to and from the United States.

Duties

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  • Oversees youth exchange programs in support of foreign policy priorities.
  • Ensures that youth exchanges operate as designed and comply with all applicable laws (22 CFR 62), departmental requirements, and cooperative agreements.
  • Manages participant monitoring activities, ensuring participant monitoring activities are met in a timely manner.
  • Serves as first-level supervisor, planning and assigning work, advising/counseling employees, evaluating performance, interviewing candidates, resolving grievances, addressing discipline, and identifying training needs.
  • Documents and resolves participant health, safety, and welfare problems (e.g., illness, abuse, behavioral issues) in coordination with implementing partners.


Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Secret security clearance.


Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

  • Experience monitoring or overseeing the health, safety, and welfare of program participants (such as students, exchange visitors, or youth participants) in an educational, exchange or similar program setting; to include resolving complex or sensitive incidents (e.g. medical emergencies, behavioral issues, or allegations of abuse) and escalating and reporting outcomes to senior leadership.
  • Experience developing, implementing, and/or evaluating a broad range of U.S. Government-funded international exchange activities and programs to support U.S. foreign policy initiatives.
  • Experience drafting written products (such as briefing materials, reports, or responses to senior management or Congressional inquiries) on program policies, participant welfare issues, or other related issues.
  • Experience providing advice and policy recommendations, orally and in writing, to senior level officials, Non-Government Organizations, academia, key business, and other constituencies.


There is no substitute of education for specialized experience for the GS-14 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

  • Ability to assign, review, and supervise the work of others;
  • Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
  • Ability to adjust to change, work pressures, or difficult situations without undue stress;
  • Willingness to consider new ideas or divergent points of view; and
  • Capacity to "see the job through."


Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodation" button within the Assessment Application.
    For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at [redacted].
    OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests:
    • RA requests cover additional time on timed sections only.

    • Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review.

    • Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters.

    • Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision.

    • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.

    • Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy.

  • If eligible, situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.


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Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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