Summary

The primary purpose of this position is to supervise administrative staff in Sacramento and Martinez and perform administrative and personnel management functions relative to staff supervised. Establishes guidelines and performance expectations or staff, which are clearly communicated through the formal employee performance management system and hold staff accountable for timely delivery of assigned duties that improves customer outcomes.

Duties

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Major duties include but will not be limited to:

• The Supervisory Program Analyst assists with data collection, aggregation, trending, and analysis on identified issues and problems.
• He/she will advise, consult, and train managers and staff on a wide variety of issues including, but not limited to a data collection, trending of data, and use of various statistical tools, interpretation, and presentation of data.
• The incumbent responds to clinical staff questions and problems in a timely manner utilizing self-direction in the application of decision-making and or problem-solving skills.
• The incumbent plays a critical role in assisting with effort to meet or exceed performance expectations related to staffing, access, patient flow, and efficient processes throughout Surgical Service, VANCHCS.
• Participates in development of detailed systems to improve the function of surgical care with an emphasis on program development and giving specific attention to all aspects of programmatic implementation with V ANCHCS.
• The incumbent maintains the appointments, calendars, and schedules for the surgical service chief and/or assistant chief, and coordinates and/or reschedules meetings, conferences, and online or onsite meeting rooms.
• The incumbent serves as committee and meeting recorder as assigned. The incumbent will notify all meeting participants of pertinent meeting information or action items.
• Informs the service chief and other staff of pending appointments, suspense items and other time commitments.
• Incumbent is responsible for maintaining and updating Labor Mapping report under the guidance of the Surgical Service Practice Manager which is an integral part of determining productivity.
• The report will show the year-todate productivity data by provider and the clinical specialties.
• Incumbent performs all aspects of timekeeping for Surgical Service.
• Enters employee work tours, accurately and timely posts tours of duty, annual leave, sick leave, authorized absence, etc. in VISTA Timekeepers Menu.
• Tracks and posts Fee-Basis employee timecards manually calculating hours worked by rate of pay.
• Teaches and trains employees how to use the VISTA Employee Leave Menu.

Work Schedule: Monday Through Friday 08:00am - 04:30pm

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst/PD02184-O

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education As described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Incumbent must demonstrate knowledge and skill in applying analytical and evaluative methods, and techniques to issues or problems. This includes but is not limited to qualitative and quantitative data collection methods, trending and the use of statistical tool, analyses, and presentation of data for use in decision making. He/she must have skill in conducting detailed analyses of complex function and work processes.
  - Excellent information technology skills with knowledge of MS Teams, VISTA, CPRS, Word, Access and Excel programs, and VHA web-based data sources.
  - The incumbent must demonstrate knowledge and skill in written communication documents including but not limited to correspondence, proposals, plans and polices. (This experience must be well documented in your resume.)
• OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Master's degree or 2 full years of progressively higher level or LL.B. or J.D., if related graduate education leading to such a degree in a major field of study related to the work of the position which provided the knowledge, skills, and abilities necessary to perform the duties of this position. (NOTE: TRANSCRIPTS MUST BE SUBMITTED WITH THE APPLICATION MATERIALS. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPT(S) IS OK.).
• OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond bachelors degree. [Note: To combine education and experience, first determine how much of the qualifying experience and education you have, as a percentage of what is required for each. Add the percentages together, and if the total is 100% or more, then the combined education and experience is qualifying for the position. EXAMPLE: To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of education beyond the first 18 semester hours (i.e. beyond the first year) by 18. Add the two percentages together. The total percentage must equal at least 100% to qualify.] (NOTE: TRANSCRIPT(S) MUST BE SUBMITTED WITH APPLICATION MATERIAL. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPTS OK).

You will be rated on the following Competencies for this position:

• Attention to Detail
• Critical Thinking
• Customer Service (Clerical/Technical)
• Oral Communication
• Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is manly sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. Work is typically performed in an adequately lighted and climate-controlled office. The work may require occasional travel. The work requires observance of the safety precautions typical of office settings. Risks are minimal.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.