Supervisory Program Analyst (Systems IT Chief)

Veterans Affairs$90K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of specialized experience in a relevant field.
  • Proven leadership in managing and supervising IT and systems-related teams.
  • Strong analytical skills with experience in data analysis and interpretation.
  • Ability to coordinate and manage multiple complex program activities simultaneously.
  • Excellent communication skills for providing guidance and resolving conflicts.

Responsibilities

  • Provide technical and administrative supervision to staff and oversee daily operations.
  • Advise and counsel employees on administrative matters and resolve grievances.
  • Conduct interviews and provide recommendations for staffing decisions.
  • Manage IT and analytical work to improve effectiveness of program activities.
  • Analyze and reconcile complex data sets with IT partners to ensure accuracy and compliance.
  • Evaluate IT and system program functions through analytical methods and reporting.
  • Conduct special studies and prepare recommendations for senior leadership on program effectiveness.

Benefits

  • Access to a comprehensive federal benefits package.
  • Opportunities for professional development and training.
  • Paid time off and holiday leave.
  • Health insurance options for employees and family.
  • Retirement plans with federal contribution.
Full Job Description
Summary

How MDEO Accomplishes Our Mission: Administer and oversee multi-billion-dollar international federal contracts. Develop DBQs and examination procedures. Audit vendor performance, provide error-trend feedback, and create training. Serve as VBA's primary POC for C&P exams and monitor examination data.

Duties

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Specific duties include:

  • Providing technical and administrative supervision to subordinate staff members and oversees the daily operation of the unit, ensures agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.
  • Giving advice, counsel, and instruction to employees on both work and administrative matters. Listens to and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
  • Interviewing candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions; identifies and provides training needs; and finds ways to improve production or increase the quality of work within the area of authority.
  • Performing program management duties and supervising the IT and analytical work associated with a wide array of MDE program activities. This includes development, analysis, evaluation, and providing recommendations based on complex data and systems to improve the effectiveness of work methods and procedures, management controls, information and documentation systems, and similar functions of management.
  • Managing all MDEO IT and systems-related deliverables and work products to ensure timely delivery. Keeps leadership abreast of the status of all IT and system-related activities.
  • Gathering, analyzing, and organizing narrative and statistical information using generally advanced methods, techniques, and precedents requiring considerable adaptation and/or interpretation for application to MDE functions and systems. Reviews and reconciles large amounts of systems data with interfacing IT partners.
  • Applying analytical and evaluative methods and techniques to issues or studies concerning substantive IT and system program functions. Interprets findings resulting from studies that are independently developed. Completes analysis of system data and identifies significant findings. Analyzes and evaluates on a quantitative or qualitative basis, the effectiveness of operations in meeting established goals and objectives.
  • Responsible for supervising the performance and delivery of MDE IT and system-related activities in meeting Agency objectives.
  • Analyzing mission-oriented programs and applying new hypotheses and concepts to improve organizational effectiveness.
  • Refining, verifying, and validating data integrity, which involves information system infrastructure and data governance.
  • Conducting system process reviews to evaluate process and program performance against internal criteria, established procedures and best practices.
  • Initiating, developing, and conducting special studies relating to the assigned business lines and ancillary programs accounts. Those studies are unique and creative with little precedence for guidance. The incumbent may be required to respond to inquiries from OMB and members of Congress and their committees. The incumbent prepares recommendations for consideration by the Deputy Executive Director, Executive Director, Undersecretary, and higher VA authority.


Work Schedule: Full time, Monday through Friday

Compressed/Flexible: Not Available

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst (Systems IT Chief); PD 412130

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
  • Selected applicants will be required to complete an online onboarding process


Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/24/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

  • For a GS-14 position you must have served 52 weeks at the GS-13 level.


The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-14 Grade Level:

  • Specialized Experience: To qualify for this position, applicants must have one year of specialized experience equivalent to at least the GS-13 grade level in the Federal service. Specialized experience includes: Leading or supervising subordinate staff by providing technical and administrative oversight, assigning work, evaluating performance, and recommending disciplinary or personnel actions; Managing complex IT and systems-related program activities including overseeing deliverables and ensuring timely completion of work products; Applying advanced quantitative and qualitative analytical methods and techniques to collect, analyze, and interpret large amounts of system data to identify trends, significant findings, and recommendations for improvement; Planning, coordinating, and monitoring projects and resources to ensure alignment with organizational goals and objectives; Making sound, data-driven decisions by independently developing and conducting special studies, interpreting findings, and providing recommendations to senior leadership; and utilizing statistical and scientific methods to analyze system data for purposes such as trend modeling, time-series forecasting, data integrity validation, and quality assessment.


Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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