Supervisory Loan Specialist (Commercial)

Small Business Administration

$85K — $102K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in loan servicing or liquidation, specifically SBA 7(a) and 504 loans.
  • Thorough knowledge of financial statement analysis and the economic factors affecting business enterprises.
  • Demonstrated leadership experience in managing a team of loan officers or specialists.
  • Grounded understanding of various loan programs and collateral types.
  • Experience in evaluating loan applications and making recommendations for servicing and collections.

Responsibilities

  • Oversee and prioritize work assignments for staff to meet production and accuracy goals.
  • Lead efforts to enhance operational processes and challenge traditional methods.
  • Serve as a technical expert, guiding employees in complex or sensitive assignments.
  • Identify and recommend training needs for the team to improve performance.
  • Develop relationships with lenders to optimize recovery and minimize losses.

Benefits

  • Comprehensive benefits package, including health insurance and retirement plans.
  • Access to ongoing professional development and training opportunities.
  • Potential eligibility for inter-agency career transition programs.
  • Support for work-life balance initiatives.
  • Opportunities for job stability and career progression within the federal system.
Full Job Description
Summary

This position is located in the Small Business Administration, Herndon National Guaranty Purchase Center in Herndon, VA. The incumbent serves as a Supervisory Loan Specialist at the NGPC. The incumbent is responsible for management and direction of all SBA work conducted at such Center including, but not limited to: administrative operations, servicing, liquidation, purchasing, post-servicing (PSA) of SBA 7(a) and 504 loans as may be assigned by FPOO to that Center.

Duties

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As a Supervisory Loan Specialist (Commercial) at the GS- 1165-13, some of your typical work assignments may include:

  • Serves with authority for planning, assigning, and reviewing work of employees; setting and adjusting short-term priorities to assure production and accuracy requirements are met; advising, counseling, and instructing employees on production and technical matters.
  • Guides the work in assimilating changes in the production environment and the organization. Leads ongoing assignments to improve work processes and results. Challenges conventional wisdom as it relates to completion of assignments and projects and the attainment of Center goals.
  • Serves as a role model and technical expert for employees. Provides guidance regarding the handling of particularly difficult or sensitive assignments. Guides and instructs employees with knowledge of new technical information relevant to the Center's work. Serves as technical expert and resource for the full range of liquidation activities and procedures associated with SBA serviced liquidations.
  • The incumbent also has authority to identify training needs and recommend training opportunities; evaluate and rate performance; routinely approve leave; and sign time and attendance sheets. Provides supervision over and necessary guidance, oversight, training, of all such purchase and liquidation activities.
  • Maintains close working relationship with representatives of the participant lender to ensure that all available alternatives are explored. Coordinates with lender and others to maximize recover to the Agency and minimize loss to the obligor(s).


Requirements

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Conditions of employment

  • You must be a U.S. Citizen
  • You must successfully complete a background investigation.
  • You may be required to serve a one year supervisory probationary period.


Qualifications

GS-13: One year of specialized experience, equivalent to the GS-12 grade level in the Federal service, obtained in either the private or public sector: analysis of obligor's financial statements and the earning potential of a variety of business enterprises to make recommendations for residential and commercial/business loan applications or servicing, collections and/or liquidation actions; a thorough working knowledge of a variety of collateral, business types, loan program and general economic conditions; leading a team or managing an office of loan officers/specialists in business/residential loan programs including but not limited to servicing, collections and/or loan liquidation.

These qualifications must be clearly referenced in your resume.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

Loan Specialist Series 1165

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.

All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/07/2026.

Education

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

*** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Additional information

This is a non-bargaining unit position. This is not a (drug) testing designated position (TDP).

Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.

Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).

Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).

You are eligible for CTAP/ICTAP if:

1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).

2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce.

3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced.

4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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