Summary

This position is located at the West Point United States Mint. As a Supervisory Information Technology Specialist, you will be responsible for providing short-term and long-range plan input for enterprise and IT infrastructure and end user IT equipment and managing the operation of owned and contracted enterprise infrastructure.

Duties

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As a Supervisory Information Technology Specialist, you will:

• Exercise delegated authority to oversee the overall planning, direction, and timely execution of IT initiatives and operations for the branch.
• Be responsible for the day-to-day IT operations, provide restoration of IT services, own and manage IT incidents through their lifecycle, and provide thorough and effective communication to users and management.
• Establish program goals and objectives and develop and approve multiyear and long-range work plans and policies, as well as manage the overall work to enhance achievement of the branch's goals and objectives.

Requirements

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Conditions of employment

• All employees must wear face masks while on MINT property when required by CDC and Federal guidelines.
• All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
• A one year supervisory or managerial probationary period may be required.
• Must successfully complete a background investigation.
• Public Trust - Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.
• May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
• May be required to undergo an income tax verification
• May be required to wear safety clothing and/or equipment required by the position. This may include safety shoes, hard hats, hearing protection, gloves, masks, etc.

Qualifications

You must meet the following requirements within 14 days of the closing date of this announcement.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Be sure all experience is documented in your resume by indicating place of employment, job title, length of time performing the duties, and the name and contact information for the supervisor. We must be able to verify this experience in your resume in order for you to receive credit.

Specialized Experience for the GS-14, you must have one year (full 52 weeks) of specialized experience at a level of

difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this

position is defined as:

-Directed enterprise IT infrastructure operations supporting mission-critical business systems (i.e. networks, servers,

storage, virtualization, Active Directory, telecommunications, cybersecurity, and data center services), ensuring high

availability and operational continuity; AND

-Led continuous IT service delivery, incident management, and outage restoration efforts, serving as the senior

escalation authority for technical issues and critical production system failures; AND

-Managed enterprise IT projects and strategic initiatives, developing business cases, project plans, implementation

strategies, and support documentation to deliver technology solutions aligned with organizational objectives; AND

-Supervised multidisciplinary teams of IT professionals and contractors, overseeing workforce planning, performance

management, employee development, staffing actions, and technical training programs.

In addition to meeting specialized experience, individuals must have experience demonstrating each of the following competencies: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence. A structured interview will be used to determine if you meet the required proficiency levels for these competencies. For the required proficiency levels and competency definitions, please see the following link: Competency-Based Qualification Standard for the Information Technology Management Series, 2210.

In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:

For the GS-14 you must have been at the GS-13level for 52 weeks.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• This is a non-bargaining unit position.
• We offer opportunities for telework per agency policy.
• We offer opportunities for flexible work schedules.
• This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

Our comprehensive benefits are very generous. Our benefits package includes:

• Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
• Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
• Access to insurance programs that may be continued after you retire.
• A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
• A retirement program which includes employer-matching contributions.
• Learn more about Federal benefits programs at: https://help.usajobs.gov/working-in-government/benefits

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.