Supervisory Human Resources Specialist

U.S. Customs and Border Protection

$143K — $187K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing HR programs in medical, fitness, or drug-free workplace initiatives.
  • Expertise in HR policies, regulations, and procedures.
  • Experience overseeing subordinate supervisors and handling personnel management activities.
  • Proven ability to plan and evaluate HR programs and ensure compliance with federal regulations.
  • Strong analytical skills for program performance evaluation and reporting.

Responsibilities

  • Direct the Medical and Fitness Branch and manage subordinate supervisors.
  • Plan and implement agency-wide medical and fitness programs.
  • Provide expert HR policy guidance and ensure compliance with federal requirements.
  • Review programming and resource allocation requests, advising on program effectiveness.
  • Monitor program performance and conduct audits for continuous improvement.

Benefits

  • Comprehensive benefits package for federal employees.
  • Access to a range of family-friendly benefits.
  • Potential opportunities for career advancement and training.
Full Job Description
Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, National Programs Division Medical and Fitness Branch, located in Washington, D.C.

Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Duties

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This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10) with promotion potential to $187,093.00 (GS-14 Step 10).

Major duties of this position include:

  • Directing the Medical and Fitness Branch by managing subordinate supervisors and specialists; exercising delegated personnel management authorities for selection, performance evaluation, training, awards, discipline, and grievance resolution to maintain a high-performing workforce.
  • Planning, organizing, coordinating, and implementing agency-wide medical and fitness programs, providing expert guidance and interpretation of HR policies and regulations, and ensuring compliance with federal requirements to support the employment and retention of agency employees.
  • Reviewing and recommending actions on programming and resource allocation requests, monitoring program accomplishments and performance metrics, conducting program reviews and audits, and advising leadership on program effectiveness and areas requiring corrective action.


Qualifications

Specialized Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Directing or managing human resources programs related to medical, fitness, or drug-free workplace initiatives for a large organization.
  • Providing expert guidance and interpretation of human resources policies, regulations, and procedures to management and staff.
  • Overseeing subordinate supervisors and specialists, including responsibility for personnel management functions such as selection, performance evaluation, training, discipline, and grievance resolution.
  • Planning, organizing, and evaluating the effectiveness of agency-wide human resources programs, including resource allocation and program compliance with federal regulations.
  • Analyzing program data, preparing reports, and making recommendations to improve program performance and ensure alignment with organizational objectives.


NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/14/2026.


Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Promotion potential: Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.

Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.

Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 4 weeks, of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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