Summary

• Position(s) are to be filled in following area(s):
  
  • HCO OHRS - IRS University - Talent Development

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

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General Manager Duties:

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
• Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Develops and implements strategic plans to ensure the Office objectives, priorities, and goals align with agency requirements and respond to evolving orientation, employee experience, and manager support needs.
• Directs the allocation and use of resources, including staff, budget, technology, data, communications channels, and program support tools, to accomplish office missions and operational objectives.
• Oversees and coordinates the work of subordinate units, ensuring integration of efforts, elimination of duplication, consistent service delivery, and adherence to established laws, regulations, policies, procedures, and quality requirements.
• Establishes performance metrics and evaluates program effectiveness, recommending and implementing changes to improve orientation delivery, engagement outcomes, outreach effectiveness, communications quality, employee experience, and manager support.
• Represents the Office at high level meetings, briefings, work groups, and planning sessions with HCO leadership, IRS business units, Treasury stakeholders, and other partners to support program delivery and strategic alignment.

STANDARD POSITION DESCRIPTIONS (SPD): PD26495

Visit the IRS SPD Library to access the position descriptions.

Requirements

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Conditions of employment

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed).
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:

SPECIALIZED EXPERIENCE IR-01: To be minimally qualified for this position you must have at least one (1) year of specialized experience equivalent to the next lower level payband or GS grade in the normal line of progression. Specialized experience would include one year of substantive supervisory or program management experience at the GS-13 or GS-14 level or equivalent level manager or comparable management or leadership experiences outside of Federal service. To be qualified your experience should be sufficient to demonstrate:

• Experience applying management techniques, methods, theories, principles, and employee relations concepts to assure optimum utilization of personnel, equipment, technology, space, and resources for the accomplishment of program objectives.
• Experience leading and facilitating orientations, onboarding, employee engagement, employee experience, outreach, communications, manager support, service delivery, and survey analysis.
• Experience analyzing and evaluating survey results, customer feedback, trend data, workload information, and performance metrics to support recommendations for program improvement.
• Experience applying established laws, regulations, policies, procedures, and internal controls governing human resources programs, supervisory responsibilities, employee information protection, records, and program accountability for HR functions.
• Experience with budget, workload planning, resource allocation, acquisition support, and cost benefit analysis techniques to evaluate program effectiveness and recommend financially sound operational changes.
• Experience preparing executive briefings, technical memoranda, reports, policies, procedures, presentations, communications products, and responses to complex program questions.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Go to Understanding the IRS Paybands for GS/IR conversion.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

• Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Additional jobs may be filled from this announcement or any other source to fill these vacancies.
• Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables.

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Benefits

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As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC)

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