Summary

The position is directly aligned under the Medical Center Director at West Texas VA Health Care System (WTVAHCS) in Big Spring, Texas. The Corporate Compliance Section Chief is responsible for managing a multi-disciplinary team that includes expertise in business compliance, conflict of interest, investigations, and auditing.

Recruitment orRelocation incentive may be authorized for a highly qualified candidate.

Duties

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The Corporate Compliance Section conducts audits, analyzes data and completes investigations as well as conducting routine monitoring in areas of previous compliance-related failures. Although the Corporate Compliance Section has a broad purview, as determined by the Medical Center Director, there are areas in which the Corporate Compliance Section will always audit. These include areas to include scheduling practices, consult management, clinic cancellations, use of Electronic Wait Lists, community care, privacy practices, business compliance, coding and documentation accuracy, and compliance with Records Information Management policy. The Corporate Compliance Section Chief contributes to the fulfillment of VHA's mission and vision by ensuring efficient and effective operation of the Compliance Section at West Texas VA Health Care System (WTVAHCS).

Major duties include:

• Supervising the initiation and completion of Administrative Investigations and Fact-Findings as approved by the Health Care System Director.
• Ensures that the selected AIB members possess the knowledge and skills necessary for the investigation; ensures accurate identification of the scope of the investigation as part of the preparation of the chatter; ensures that the logistics are accomplished in a timely and efficient manner; and that the AIB Report is provided to the Director by the deadline established in the charter.
• Ensures that a retrospective review is completed to determine the origin of noncompliance when investigations, studies, reviews and audits identify a compliance failure.
• Collaborates with the Integrity and Compliance Officer (ICO) to assess mitigating factors such as internal controls, completion of required training, policy, and standard operating procedures that promote commitment to corporate compliance and address specific areas of risk associated with the Health Care System business practices, operations, investigations, and audits of scheduling and consult practices.
• As section chief, the incumbent creates a formal, written training and education plan for all disciplines within the Compliance Section that encompasses TMS required courses and job specific training. Incumbent may also create and present lunch and learn trainings, New Employee Orientation material, or targeted training to address results of performance failures or investigative findings.
• Promotes the need for qualified Factfinders to participate in Factfindings for the facility through education of service chiefs and supervisors on process and benefits.
• Functions as Chair of the Integrity and Compliance Committee (ICC), providing ongoing and consistent reports, feedback, and outcomes to the VISN Compliance Officer and Health Care System Director.
• Verifies that there are risk-driven internal controls in place throughout the Health Care System to monitor Compliance Section activities and these controls are reviewed by the ICC on a periodic basis.
• Conducts facility risk assessments, participates in external reviews of the organization and accreditation surveys to identify, assess, prioritize, mitigate, monitor, document, and bring compliance risks to closure specific to all disciplines with the Compliance Section.
• Advises and provides counsel to Compliance Section staff regarding policies, procedures, and directives; guides and reviews work of subordinates.
• Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, and mission requirements.
• Develops, modifies, and/or interprets performance standards for all supervised employees.

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description Title/PD#: Supervisory Health System Specialist (Compliance Chief) - RECRUITMENT/RELOCATION INCENTIVE/PD010560

Relocation/Recruitment Incentives: AUTHORIZED

Permanent Change of Station (PCS): Not authorized

Requirements

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Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc. is required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Upon completion of your probationary period (OR INSERT "trial period"), your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (OR INSERT "2-year trial period") during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. At this level, applicants would have obtained this experience working within a health care setting; working effectively with Health Care System service lines or other organizational components in developing corrective action plans to improve the effectiveness, efficiency, and appropriateness of operational functions within the purview of Compliance Section; knowledge of healthcare industry standards, as well as the laws and regulations governing business practices, research, Records Information Management, scheduling, consults, auditing and investigations; knowledge of Health Care System operations sufficient to identify compliance risks relative to specific service lines, functional units or individual positions; ability to apply analytic principles, theories and techniques to healthcare management and operations systems; initiates, develops, and drafts written Health Care System policies and procedures; develops and deploys a system of internal monitoring at the Health Care System level to identify potential organizational risks; and ability to provide necessary guidance to senior management, Compliance Committee, and Health Care System staff relative to all disciplines within the Compliance Section. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

There is no educational substitution for the GS-12 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.