Summary

This position is located in the Veterans Integrated Service Network (VISN) 5 office. This position functions as the Executive Assistant to the Chief Medical Officer and will provide support to the VISN Senior Management Team. The incumbent is responsible for coordinating issues at both a VISN and local level that often have national implications and must demonstrate strong leadership and management skills to provide adequate support and oversight.

Duties

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The primary purpose of this position is to serve as the principle Executive Assistant to the Chief Medical Officer. The position will provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations. The incumbent provides full and complete support to VISN 5 Senior Management Team members and serves as an advisor on matters related to both internal and external operations.

Duties include but are not limited to:

Program Oversight

• Analyzes and evaluate, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Evaluates facility and VISN programs against short- and long-range objectives.
• Spearheads administrative work in various program and operations areas.
• Implements management and/or program support work and will work within all levels of the VA Organization to accomplish required tasks within specified time requirements.
• Analyzes and/or researches problems, issues, or program requirements. Provides expert analysis and advice on complex program issues. Devises new analytical techniques to evaluate findings and makes authoritative recommendations.
• Employs a fully developed, comprehensive patient administrative management program that provides services and technical counsel to VISN 5 staff. Ensures the programs meet the procedural, legal and administrative requirements relating to the admission, disposition and outpatient treatment of patients.

Healthcare Systems Operations

• Evaluates, processes, or makes recommendations for effective organizational changes. Serves as team leader for VISN studies or projects with significant organizational changes.
• Plans and/or accomplishes special projects. Acts as an expert on special projects, advising top management on major office issues. Leads, conducts or participates in complex management studies and reviews-particularly those with wide or significant effect upon agency's organizational structure, policy, processes, operations, fiscal control and economy and those where the boundaries of the studies may be broad.
• Identifies and collects necessary data including legislative and program data and interviews with senior management, program officials, employees and supervisors; assembles and assesses information gathered; formulates findings, conclusions, and recommendations; presents results in written and/or oral form, which are well-organized, supportable and clearly expressed.
• Provides staff support in the maintenance of data related to budget and expenditure estimates.
• Analyzes the necessary human resources, equipment, and space to effectively support the mission of individual organizations. Maintains an awareness of advancements in equipment and training for new techniques in the field. Supports planning efforts in implementing new logistical arrangements aimed at improving service. Integrates activities of service lines into the overall programs and takes actions, as necessary, to make the office a positive contributor to accomplishment of the mission.

Supervision

• Has full supervisory authority and responsibility for planning, directing, administering, coordinating, and implementing a comprehensive program. Will direct and supervise a permanent workforce that includes 3 or more positions at the GS-13 grade level or below.
• Plans, organizes, directs, coordinates, reviews, and evaluates the work of subordinates. Establishes priorities and schedules; assigns work to the staff; develops performance standards and evaluates employees' performance.
• Initiates personnel actions to fill vacancies, and to promote, reassign, or recognize outstanding performance of the team; oversees attendance and administers short and long-term leave; makes selections for vacancies; resolves employee complaints and grievances after gathering facts and considering alternatives; and takes minor disciplinary action and/or proposes more serious actions as warranted.
• Provides operational oversight and support of all functions of the Office of the Network Director, overseeing and developing processes to promote the overall efficiency and effectiveness of that office. This includes oversight and responsibility for the performance of concurrences, reception, communications with field offices, policy development, and improvement of internal processes of the Office of the Network Director.
• Performs other duties as assigned.

Work Schedule: Monday through Friday 8:00 a.m. - 4:30 p.m.

Virtual: This is a virtual position.

Position Description/PD#: Supervisory Health System Spec Executive Assistant to the Chief Medical Officer/

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Individual Occupational Requirements

• Undergraduate and Graduate Education: Major studyhospital administration, health administration, or related fields such as business or public administration with course work in health care administration. NOTE: Transcripts required.

OR

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  
  
  • Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

1. Missions, organizations, programs, and requirements of health care delivery systems;
2. Regulations and standards of various regulatory and credentialing groups; and
3. Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR

• Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

1. Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
2. Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
3. Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Grade Level Requirement

GS-14 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Responsible for coordinating issues at both a VISN and local level that often have national implications.
• Assists with special complex assignments often of a highly sensitive and confidential nature and interacts with Medical Center management, VA Central Office Officials, senior leaders, government agency officials, and others.
• Possess high-level knowledge about the missions, functions and operation of all three is required in order to provide support as needed.
• Demonstrate strong leadership and management skills to provide adequate support and oversight to the Senior Management Team Members area of purview.
• Provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.
• Recommends operational solutions to the Network Director or the Deputy Network Director on standardization, maximizing efficiency, and process improvement opportunities.
• Develops, communicates, and directs the total and complex administrative duties of the specific Senior Management Team member's office.

PREFERRED EXPERIENCE:

• Experience with Chief Medical Officer programs
• Routing Issue Briefs and with ExtraView suspense management platform.
• Managing high level executive committees.
• Working with and managing Integrated Clinical Communities.

You will be rated on the following Competencies for this position:

• Analytical Thinking
• Communication
• Customer Service (Clerical/Technical)
• Internal Controls/Integrity
• Leadership

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary and requires the ability to handle multiple demands simultaneously in dealing with a wide variety of staff on a daily basis. Tasks will require prolonged use of computers, there are lengthy periods of sitting.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of