Summary

See below for important information regarding this job.

Duties

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• Serving as Chief of the Complaints and Training Business Unit within the Equal Employment Office.
• Supervising subordinate staff in the performance of processing Equal Employment Opportunity (EEO) Complaints
  for all serviced activities.
• Ensuring that all EEO complaints are consistent and comply with all EEOC Laws, Statutes, Management
  Directives, Policies, Procedures, and EEO Case Law.
• Developing and providing guidance to the work force in the form of staff memoranda, letters of instruction, and
  briefings to senior management.
• Hearing and resolving complaints from employees and referring group grievances or more serious unresolved
  complaints to the activity EEO manager.
• Conducting special projects and multi-functional analyses of EEO Complaints, Alternative Dispute Resolution
  (ADR), and EEO Training information in the serviced activities.
• Overseeing federal EEO complaint processing from intake through resolution, including counseling, investigation,
  ADR and final action.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Flexible
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Supervisory Probation: Required
• Completion of Supervisory Certification Program: Required
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.

Qualifications

To qualify for a Supervisory Equal Employment Specialist, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to

successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13

level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under

other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements

including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum

qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable

specialized experience includes:

• Developing and implementing targeted training programs and process improvements for the EEO and ADR programs to reduce the number and cost of complaints.
• Planning, directing, and evaluating the work of EEO specialists.
• Demonstrating comprehensive management of the federal EEO complaint process from intake to final disposition (overseeing counseling, coordinating Alternative Dispute Resolution (ADR), managing investigations, and drafting legally sufficient Acceptance Letters, Final Agency Actions, Final Orders, or negotiated settlement agreements in compliance with all EEOC laws, directives, and case law).
• Developing and delivering authoritative guidance, briefings, and instructional materials to senior leadership and management officials
• Analyzing complaint data and trends to identify systemic issues and lead special projects

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.