Supervisory Digital Experience Specialist (Content Creation Director)

Small Business Administration

$100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in multimedia communications or related field at GS-13 level or equivalent.
  • Proficiency in Adobe Creative Suite and Microsoft Office for visual product design and production.
  • Experience managing high-profile multimedia productions from planning to execution.
  • Strong knowledge of multimedia standards for accessibility and compliance (e.g., Section 508).
  • Ability to lead multidisciplinary teams in a federal environment.
  • Expertise in post-production workflows and multimedia asset management.

Responsibilities

  • Supervise a diverse team and ensure quality in communications-related work.
  • Direct multimedia communications strategies for the Department of the Interior.
  • Produce a wide range of visual communication products that convey complex ideas effectively.
  • Manage and lead studio-based and field multimedia production efforts.
  • Serve as the technical authority on multimedia production technologies and workflows.

Benefits

  • Access to a comprehensive benefits package as a federal employee.
  • Eligibility for health, dental, and vision insurance coverage.
  • Retirement plan options available, including a federal pension and Thrift Savings Plan.
  • Paid leave, including vacation and sick leave benefits.
Full Job Description
Summary

This vacancy announcement is open exclusively to employees within the Department of the Interior (DOI), Office of the Secretary (OS), Office of Communications (OCO). Applicants who are not part of OCO are not eligible, even if they are employed by DOI or OS.

This is not a remote position, and selectee will be required to report to a federal facility.

Duties

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This position is located within the Department of the Interior, Office of the Secretary, Office of Communications.

At the full performance level GS-14 the major duties of this position include, but are not limited to the following:

  • Responsible for the technical and administrative supervision of a large and complex staff in professional, technical, clerical and administrative work to carry out the mission of the organization.
  • Serve as a Department expert on Multimedia Communications Specialist for the Office of the Secretary, Office of Communications, directing, planning, producing, and managing wide range of visual communication products, from conception to production, and providing a finished product that enables the viewers to better comprehend the ideas and programs presented and is of special significance in presenting information of vital interest.
  • Provide expertise to effectively advise on official graphics, digital and multimedia products. Performing the full range of complex assignments and projects using expertise in multiple computer systems and applications.
  • Lead end-to-end multimedia production for Department leadership by directing studio, broadcast, field, and national-level communications efforts.
  • Serve as the Department's principal technical authority for production technology, post-production workflows, and multimedia asset management, defining system requirements; evaluating and implementing technical solutions; and coordinating with IT, security, facilities, acquisition, and communications teams to maintain and improve production environments.


Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National.
  • Appointment subject to background investigation and favorable adjudication.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Direct Deposit participation required.
  • Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.


As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

This is a supervisory position that may require completion of a supervisory probationary period.

*Additional Requirements located under qualifications*

Qualifications

Minimum Qualification Requirements:

Specialized Experience

To qualify for the GS-14, you must possess at least one full year of specialized experience equivalent to the GS-13 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience:

1.) Working with a multidisciplinary team, ensuring work quality and compliance with organizational standards;

2.) Designing and/or producing complex visual communication products-such as video, illustrations, photography, or layouts- by using advanced software like Adobe Creative Suite and Microsoft Office;

3.) Creating multimedia production for high-profile events, managing studio, broadcast, and field communications to deliver impactful visual content; and

4.) Developing and enforcing multimedia standards for accessibility and technical compliance, such as optimizing workflows for digital platforms and/or ensuring Section 508 requirements.

Must meet all.

All qualifications must be met by the closing date of this announcement - 09/15/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not allow substituting education for experience.

Additional information

Additional vacancies may be filled using this job announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/[redacted]5-Reasonable-Accommodation-Information)

All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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