SummaryThe incumbent serves as the Compliance and Enforcement Operations Manager for the Agricultural Marketing Service's (AMS) National Organic Program's (NOP) Compliance and Enforcement Division. The manager supervises a team of NOP compliance and enforcement specialists that review and investigate violations of the USDA organic regulations.
DutiesHelp
- The duties may include, but are not limited to:
- Delineate the scope of NOP's statutory authority through the formulation of policy and staff-level guidance to ensure the best use of resources.
- Direct the categorization, tracking, and assessment of the validity of hundreds of complaints and/or inquiries received each year through the USDA complaint hotline, NOP website, email, and other sources.
- Oversee compliance specialists' communication with certified organic operations, uncertified farms and businesses, certifying agents, State Organic Programs, complainants, and/or other NOP participants.
- Direct official communications with violators, such as issuing notices of warning, ceases and desist notices, and notices of noncompliance, suspension and revocation.
- Apply compliance principles, concepts and practices to develop and implement policies and procedures in the processing, investigation, and disposition of complaints alleging violations of organic regulations.
QualificationsApplicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.
TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.
FOR THE GS-14 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-13 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:
- Experience using a case management and tracking system to manage workflow, ensure accurate, timely, and consistent workflow oversight document investigative actions, and support consistent, timely enforcement outcomes.
- Experience directing efficient communication and interaction with internal and external organic stakeholders for compliance and investigative purposes, including coaching or training others in appropriate communication techniques.
- Experience in reviewing, revising, and developing new business processes and standard operating procedures to enhance efficiencies in workflow and complaint/investigation or surveillance reviews.
- Experience supervising technical staff, developing content for written briefing materials, correspondence or issue summaries, reviewing the legal sufficiency of investigative reports and enforcement actions developed by staff, and providing appropriate feedback and direction.
Note: There is no education substitution for this grade level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
EducationThis position does not have an education qualification requirement.
Additional information- Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100 to receive selection priority.
- Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period.
- First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
- Locality pay will vary based upon the selectee's duty location. A final salary determination will be made upon selection.
- Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
