Federal Aviation Administration

Supervisory, Air Traffic Control Specialist, Support Manager

Federal Aviation Administration$90K — $120K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 1 year in an FAA 2152 FV-J/FG-14 or above position, or facility rated/area certified for 1 year in an ATS facility, or 1 year in an MSS-2 position.
  • Demonstrated specialized experience relevant to air traffic control operations.
  • Strong leadership and managerial skills to direct and support a technical workforce.
  • Ability to communicate effectively with a variety of stakeholders, including union and management representatives.
  • Experience in evaluating performance and providing feedback and training to team members.

Responsibilities

  • Direct operations and manage a technical workforce in air traffic control services.
  • Provide training and coaching to enhance team performance and build cohesion.
  • Integrate support resources to meet operational air traffic control requirements.
  • Continuously review work processes for organizational performance and efficiency.
  • Plan, prioritize, and assign work to subordinates while ensuring performance standards are met.
  • Manage staffing levels, training needs, and conflict resolution within the workforce.
  • Communicate diversity and EEO policies, fostering an inclusive workplace.

Benefits

  • Comprehensive benefits package available for federal employees, including health and retirement options.
  • Eligibility for additional benefits based on employment type (full-time, part-time, or intermittent).
  • Opportunity for career progression and valuable experience within the federal aviation sector.
  • Access to supervisory and managerial training programs as needed.
Full Job Description
Serves as an Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.

Duties

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Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.

Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.

Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.

Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.

Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.


Qualifications

Specialized experience is required.

1. Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR

2. Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility;

NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he/she has been performing the higher graded work); OR

3. Must have held a MSS-2 position for at least 1 year (52 weeks) in an ATS facility. In addition, to be eligible, applicant must have held a MSS-2 or above position for a minimum of 1 year (52 weeks).

In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application.

QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

Evaluation Criteria (EMP-1.14; FAA Managerial Workforce Planning MSC-10.4): Eligible candidates will be evaluated based on FAA Managerial Workforce Planning Selection Factors 1 through 4. Within your application package, please provide a brief explanation of your possession of each of the Managerial workforce Planning MWP) Selection Factors. Applicants that fail to address these factors will be disqualified from further consideration.

Education

Education may not be substituted for experience.

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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a (effective March 25, 2022), this position MAY be a Career Enhancement Assignment/Career Progression. The selectee(s) MAY be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.

Interviews: Some, all or none of the candidates may be interviewed.

Supervisory/Managerial Training Requirements: For newly appointed Front Line Managers, mandatory corporate training may be required. This training must be completed within the prescribed time frames.

Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required.

Security Requirements: Non-Critical Sensitive (2): This position requires completion and favorable adjudication prior to appointment unless a waiver is obtained. Subject to a 5-year period reinvestigation.

Early Retirement Coverage: This position is not covered under P.L. 92-297 or P.L. 108-176 for early retirement purposes.

This assignment is temporary not to exceed one (1) year. It may be extended, terminated at any time or made permanent without further competition. At the conclusion of the temporary assignment, the selectee will be returned to his/her prior permanent position and salary.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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