JD#: JDM439
Job Number: J0926-0806
Job Title: Supervisor, Wastewater & Storm Drainage Operations
Job Type: Permanent Full Time
Job Category: Public Works
Number Of Positions: 1
Date Posted: September 29, 2026
Closing Date: October 13, 2026
Salary: $128,325.00 - $150,121.00/Year
Hours of work: 40 hours per week
Schedule: Monday - Friday, 7:00am - 3:30pm
Union: Non-union
Vacancy Type: Existing
Eligible For AWA: Yes
Physical Location: JOC
Position Overview
Reporting to the Manager, Wastewater and Stormwater Services, the Supervisor of Wastewater and Stormwater Operations is responsible for supervising, organizing and coordinating the daily operations of the wastewater and stormwater operations team, and provides leadership, functional guidance and technical direction to staff. The Supervisor of Wastewater and Stormwater Operations ensures the safe, efficient, and cost-effective operation and maintenance of the City's wastewater collection and stormwater management systems in compliance with federal, provincial, environmental, and health and safety legislation, regulations, codes, standards, and amendments and acts as the Overall Responsible Operator (ORO). The Supervisor of Wastewater and Stormwater Operations assists the Manager of Wastewater and Stormwater Services in the development of processes, policies, standards and practices, and the strategic planning process, that support service level standards and continuous improvement, and delivers results that are aligned with the Corporation's strategic vision, direction, and service priorities. The Supervisor of Wastewater and Stormwater Operations provides leadership to the wastewater and stormwater operations team through ethical and accountable decision making, coaching and developing staff, embracing service delivery with a citizen focused approach, and providing encouragement, guidance, and technical direction.
Please note this position requires the successful candidate to work on-site 5 days' a week at the Joint Operations Centre (2800 Rutherford Road).
Responsibilities
• Oversees the operation and maintenance of the wastewater collection and stormwater management systems ensuring compliance with all applicable federal, provincial, environmental, and health and safety legislation, regulations, codes, standards, and amendments, and City policies and procedures.
• Supervises wastewater and stormwater operations staff, coordinates and plans work, provides work direction, assigns tasks and projects, determines methods and procedures to be used, monitors quality of work, resolves problems, and ensures assigned results are achieved.
• Develops, manages, and administers annual and multi-year operating and capital budgets and programming for which they are delegated authority in compliance with City policies and in support of Council's strategic priorities.
• Provides input into the design of new and upgraded wastewater collection and stormwater management infrastructure/facilities from an operations and maintenance perspective and manages the commissioning and assumption of new and upgraded infrastructure/facilities.
• Identifies opportunities for improving operations and service delivery, ensuring alignment with division priorities.
• Acts as Overall Responsible Operator for the wastewater collection system on a stand-by rotation.
• Participates in the management on-call/stand-by rotation for the water distribution, wastewater collection, and stormwater management systems when required.
• Other duties as assigned.
Qualifications and Experience
• Post-secondary 3-year diploma in a Civil Engineering Technology, Environmental Technology, or a University degree in Civil Engineering, or suitable equivalent.
• Education relevant to the Ministry of the Environment, Conservation and Parks' Wastewater Collection Operator Certification Program.
• Ministry of the Environment, Conservation and Parks (MECP) licensing as a Wastewater Collection Level III Operator, or higher, is required.
• Minimum of five (5) years of progressive experience in the operation and maintenance of wastewater collection and stormwater management systems, including three (3) years of supervisory experience, preferably in a municipal/unionized environment.
• Proven leadership skills demonstrated through coaching, mentoring, change management and continuous improvement initiatives.
• "Competent" under the Occupational Health and Safety Act.
• Thorough working knowledge of municipal wastewater collection and stormwater management maintenance and operational processes.
• Comprehensive knowledge of provincial legislation and policy that affects the operation and maintenance of municipal wastewater collection and stormwater management systems including, but not limited to, the Safe Drinking Water Act, Ontario Water Resources Act, Environmental Protection Act, Nutrient Management Act, Occupational Health and Safety Act and all other applicable legislation, regulations, codes, and standards including regulations enforced by the Technical Standards and Safety Authority (TSSA) and Electrical Safety Authority (ESA).
• Ability to coach operators, plan and organize work, clearly deliver instructions, and provide appropriate feedback.
• Knowledge of troubleshooting skills and corrective action in large wastewater collection and stormwater management systems.
• Ability to analyze issues and problems, evaluate alternative solutions and develop sound conclusions, recommendations, and courses of action.
• Ability to build business relationships, resolve conflicts, negotiate, mediate, facilitate, and deliver information to a wide variety of audiences. Effectively research and analyze, and effectively respond to emerging opportunities and risks.
• Ability to execute decisions and deliver results that are aligned with department goals and objectives.
• Ability to build trust and credibility in a politically sensitive role with competing demands and priorities.
• Possess strong communication skills, both verbal, and written and expresses thoughts in an organized, concise manner. Actively listens to the issues of others in a manner that elicits cooperation and support. Ability to think under pressure and present cogent ideas and respond effectively in a public meeting settings.
• Ability to negotiate contentious matters on behalf of the municipality.
• Ability to coach, mentor, and lead, striving to create a culture of empowerment and accountability and a team that feels well supported and valued.
• Has an honest, open, and consistent approach to working with others toward organizational strategic objectives and possesses strong relationship and interpersonal skills, including the ability to build relationships and develop and maintain partnerships.
• Continuously seeks to stay current and be at the leading edge in their field and is committed to continuous learning; demonstrated self-motivation and self- direction, being able to work independently with sense of urgency to task completion.
• Is creative, and has the ability to cease upon innovative opportunities, while recognizing the necessity of working with limited resources and in alignment with the strategic directions of the City.
• Ability to plan, organize, prioritize and balance multiple responsibilities, shifting priorities, regular workflow interruptions while maintaining a positive attitude.
• Proven ability to manage conflict, effectively problem solve, be capable of working under stressful conditions as well as possess organizational and analytical skills and abilities.
• Strong computer skills particularly with Microsoft Office Suite, GIS, GPS, SCADA, AutoCAD, Asset Management, municipal and government databases.
• Knowledge of and demonstrated ability in the City's core competencies and relevant functional competencies.
• Flexible and available to work irregular hours including weekends and stand-by/on-call as required.
Working conditions
• Standard office environment with regular site/field visits.
• Maintain ability to travel in a timely manner to other offices, work locations, or sites as authorized by the City for business reasons.
• Must possess and maintain a valid and restriction free driver's license of appropriate class to carry out the duties of the job.
• Successful candidate will participate in an on-call/stand-by rotation and is subject to after-hours emergency call-ins.
Please note that only candidates selected for interviews will be contacted.
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