Your Impact at GEICO In this leadership role, you'll guide and support critical Special Investigations Unit (SIU) functions-including risk assessment, program management, investigative operations, and process improvement. You'll lead a team focused on identifying and preventing fraud while ensuring work is completed efficiently, accurately, and in compliance with regulations.
Office LocationThis position is a hybrid position and will be located at our Richardson TX office.
2280 N Greenville Ave., Richardson, TX 75082
SalaryBenefits- Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
- Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
- 401(k) with up to 6% match, vested immediately.
- GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
- Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.
- Office Location: 2280 N Greenville Ave., Richardson, TX 75082
Minimum Job Requirements - Must have 1 year of prior SIU experience (Prior SIU supervisory experience preferred)
What You'll Do- Lead and develop your team
Hire, coach, and support SIU associates. Provide performance feedback, guide career development, and make decisions on compensation, promotions, and, when needed, corrective action. - Drive operational excellence
Ensure work is completed accurately and on time by providing direction, removing obstacles, and prioritizing team efforts. - Oversee fraud investigations
Guide investigations into suspected fraud, ensuring thorough, compliant, and timely case handling. - Leverage data and insights
Oversee the use of information and analytics to assess credibility, identify patterns, and support investigative outcomes. - Partner with external agencies
Serve as a key point of contact with law enforcement, NICB, and other investigative organizations. Coordinate referrals and support criminal case development. - Coach and train others
Provide ongoing training and mentoring to your team, and educate broader business partners on fraud prevention and security best practices. - Ensure compliance and reporting
Oversee state-specific requirements, fraud plans, and reporting obligations. Ensure all investigative activity aligns with regulatory standards. - Guide case decisions and outcomes
Help determine next steps in investigations, including escalation, restitution, or prosecution. - Support analytics and auditing functions
Oversee investigative analytics and centralized auditing teams to ensure adherence to company guidelines and processes. - Collaborate and adapt
Contribute to broader team goals and take on additional responsibilities as needed.
What You'll Bring- Strong leadership and people management experience
- Ability to manage complex investigations and make sound decisions
- Experience working with law enforcement or regulatory agencies (preferred)
- Strong analytical and problem-solving skills
- Excellent communication and coaching abilities
- Ability to prioritize, multitask, and work in a fast-paced environment
- High attention to detail and organizational skills
- Comfort handling complex situations and resolving conflicts
