Supervisor, Safe Haven Youth Services - 6269J

Starling Community Services

$77K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Diploma or degree in child and youth work, social services, social work, or psychology.
  • Minimum of three years' experience in a social service setting.
  • At least one year of supervisory or managerial experience.
  • Sound understanding of evidence-informed treatment approaches.
  • Effective communication and delegation skills.
  • Ability to build sustainable relationships with staff, clients, and community partners.
  • Valid 'G' Class License and First Aid/CPR certifications.

Responsibilities

  • Collaborate with community partners on therapeutic program design and assessment.
  • Supervise staff in the implementation of youth programs.
  • Support evidence-informed treatment approaches in program execution.
  • Promote equity and belonging within the Agency's culture.

Benefits

  • Positive work culture with inclusive workplace policies.
  • Enrollment in a defined pension plan (HOOPP).
  • Modular Health and Dental Benefits plan with Sun Life.
  • Access to an Employee and Family Assistance Program for confidential support.
  • Generous vacation time (4 weeks paid, plus personal and sick days).
  • 11 paid holiday benefits plus a floater day.
  • Professional development and tuition reimbursement opportunities.
Full Job Description
One full-time permanent Supervisor, Safe Haven Youth Services position available, starting on October 11, 2026, working 37.5 hours per week.

What's in it For You?

  • Job Band J (hourly wages): Min - $37.35, Mid - $41.42, Max - $45.93.
  • A positive work culture, inclusive workplace policies, and employee wellness initiatives.
  • Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP).
  • Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
  • Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
  • 4 Weeks paid vacation (accumulated bi-weekly)
  • 15 hours of personal time per year.
  • Paid sick time (accumulated monthly) to a maximum of 300 hours.
  • 11 paid holiday benefits per year plus a floater day.
  • Discounted GRT passes through membership with Travel Wise.
  • Employee Referral Incentive Program.
  • Professional development and tuition reimbursement opportunities.
  • Responsive Leadership Training Program
  • Staff appreciation events.


Your Role

In this role, you will be responsible for:

  • Participates in and collaborates with community partners in designing, planning, implementing, and assessing the therapeutic program environment and supervises the staff member's implementation of the program for youth.
  • Supports the implementation of evidence-informed treatment approaches.
  • Works in alignment with the Agency's commitment to equity to further create a sense of belonging at the Agency.
  • The above tasks are representative but not all inclusive.


Your Talents and Experience

  • Diploma or degree in child and youth work, social services, social work or psychology, plus a minimum of three years of experience in a social service setting, and a minimum of one-year supervisor/managerial experience.
  • Demonstrates commitment to inclusion, effective communication skills; the ability to delegate as well as accept direction; committed to a team-oriented approach; able to coordinate staff and program schedules to meet identified needs and targets.
  • Commitment to helping youth within the context of the program and to be a resource to multidisciplinary treatment teams.
  • A sound understanding of evidence-informed treatment approaches.
  • Able to build authentic and sustainable relationships with staff members, clients, and community partners.
  • Required to hold a valid "G" Class License and a two-million-dollar liability policy as part of personal car insurance, First Aid Certificate, CPR certificate, and C.I.T.


If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence, no later than 4 pm on September 22, 2026.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [redacted] or by calling [redacted] ext. 1247.

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