Role:                    Production Supervisor

Location:            Niagara Falls Cellars, Niagara Falls

Start:                   ASAP

Reports To:        Production Manager

We are seeking a Production Supervisor to join our three-shift operation to help oversee wine bottling and production. 

Who You Are:

• A hands-on, engaging leader who thrives in a fast-paced manufacturing environment.
• An effective communicator who can build strong working relationships with employees, union representatives, peers, and leadership.
• A problem solver with strong organizational and decision-making skills.
• A safety-focused leader committed to maintaining a culture of workplace safety and regulatory compliance.
• Experienced in leading teams within a unionized environment and applying a Collective Bargaining Agreement (CBA) fairly and consistently.
• Passionate about continuous improvement, operational excellence, and achieving production targets.
• A champion of quality and food safety who understands the importance of producing products that meet company, regulatory, and customer requirements.
• Comfortable working in a 24/7 operation and supporting multiple shifts as business needs require.

Role Overview:

• Provide daily leadership, coaching, and direction to production employees within a three-shift commercial winery operation.
• Ensure production schedules are executed efficiently to meet operational, quality, and customer service objectives.
• Monitor production performance, labour utilization, staffing levels, equipment effectiveness, and output targets.
• Promote a culture of accountability, engagement, teamwork, and continuous improvement.
• Administer and apply the Collective Bargaining Agreement (CBA), including attendance management, discipline, performance management, grievance support, and employee relations activities.
• Collaborate with union representatives to maintain positive labour-management relationships.
• Ensure compliance with all workplace health and safety regulations, policies, and procedures.
• Conduct regular safety observations, investigations, corrective actions, and employee safety training.
• Ensure adherence to food safety, quality assurance, sanitation, and regulatory requirements including HACCP, GMPs, and company standards.
• Partner with Maintenance, Quality, Wine Making, and other departments to resolve operational issues and improve performance.
• Lead shift handovers and communicate key operational priorities between teams and shifts.
• Investigate production, quality, safety, and operational incidents and implement corrective actions.
• Maintain accurate production, safety, quality, and labour records and reports.
• Support continuous improvement initiatives focused on productivity, waste reduction, quality enhancement, and cost control.

Job Requirements:

• Post-secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business, or a related field preferred.
• Minimum 3-5 years of supervisory experience in manufacturing, food and beverage production, winery operations, or a related industry.
• Experience leading employees in a unionized environment.
• Demonstrated knowledge of Collective Bargaining Agreement administration and labour relations practices.
• Strong understanding of workplace health and safety legislation and best practices.
• Knowledge of food safety and quality systems, including HACCP, GMPs, sanitation standards, and regulatory compliance requirements.
• Proven ability to manage competing priorities and make effective decisions in a high-volume production environment.
• Strong leadership, coaching, conflict resolution, and employee development skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and manufacturing reporting systems.
• Ability to work flexible hours, including days, afternoons, nights, weekends, and holidays as required to support a three-shift operation.

What You Can Expect From Us:

• Competitive wages.
• Creative incentive programs.
• Flexible hours.
• Full training and exciting long-term career opportunities.
• Fun culture and environment.
• Wine education, training, and tastings.
• An organization that cares about Corporate Social Responsibility. 

Compensation: 

Budgeted Range – $$80,000 to $103,000.The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements.