Job Description:The Supervisor, Product Owner provides leadership and direction to a team of Product Owners and Analysts while also managing a key product area. This role ensures consistent product management practices, alignment between product strategy and business objectives, and effective execution of product initiatives. The position is responsible for maintaining high-quality product documentation, representing customer needs, and coordinating cross-functional efforts to deliver valuable solutions. The Supervisor, Product Owner supports team members through coaching, performance management, and capability development to achieve department goals.
Primary Duties - Leads and mentors a team of Product Owners and Analysts to ensure clarity of responsibilities, balanced workload distribution, and consistent delivery.
- Supports the definition of product vision, goals, and roadmaps in partnership with product leadership.
- Manages product backlogs by prioritizing features, enhancements, and defect resolution to meet business and customer needs.
- Translates complex business needs into clear product requirements and user stories with defined acceptance criteria.
- Collaborates with cross-functional partners to plan work, clarify requirements, and deliver solutions aligned with organizational strategy.
- Communicates product progress, updates, and performance to stakeholders at all levels.
- Incorporates customer insights, analytics, and market trends into product decisions to support continuous improvement.
- Defines and monitors key performance indicators to assess product success and guide optimization efforts.
- Performs other duties as assigned.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Job RequirementsEducation and Experience RequirementsRequires a Bachelor's degree in a related discipline; 3+ years of experience in product ownership, business analysis, or a related field, including experience working in collaborative, iterative development environments; 1+ years of leadership or mentoring experience preferred; or any combination of education and experience, which would provide an equivalent background.
Knowledge, Skills, and Abilities- Strong ability to lead, coach, and develop team members.
- Excellent communication and stakeholder-collaboration skills.
- Ability to translate business needs into clear and actionable product requirements.
- Strong analytical and problem-solving skills with the ability to use data to guide decisions.
- Knowledge of product lifecycle management and iterative development practices.
- Ability to manage multiple priorities and maintain high-quality documentation.
Essential Mental and Physical Functions:- Ability to work for extended periods at a computer or workstation.
- Frequent communication with team members, leadership, and stakeholders.
- Ability to review written documentation and analyze detailed product information.
- Ability to organize, prioritize, and execute multiple tasks in a fast-paced environment.
Work Environment:- Performs all tasks in an office or remote-office setting.
- Regular collaboration with cross-functional teams through in-person and virtual meetings.
- Must be able to work effectively in a dynamic environment with shifting priorities.
- Compliance with all applicable organizational policies and procedures to maintain a safe and productive work environment.
