Yale-New Haven Hospital

Supervisor, Primary Care

Yale-New Haven Hospital$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required; Bachelor's degree preferred.
  • Minimum of three years of healthcare supervisory and operations experience, particularly in an ambulatory practice setting.
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Office including Excel, Word, and PowerPoint.
  • Ability to multitask in high-volume environments and familiarity with practice management software.

Responsibilities

  • Manage and direct administrative activities of small/micro hospital-based or community-based ambulatory sites.
  • Create and contribute to strategic operational plans and innovate ambulatory care delivery models.
  • Effectively manage human resources to select, develop, and retain skilled professionals.
  • Ensure compliance with legal, risk management, and regulatory standards.
  • Participate in site design, refurbishment, and consolidation to meet regulatory requirements.
  • Develop and maintain standardized work procedures to enhance operational effectiveness and efficiency.
  • Perform additional duties as required.
Full Job Description
Responsibilities

  • 1. Leadership:
    • 1.1 Manages and directs the administrative activities of assigned small/micro size Hospital-based or Community-based ambulatory site with one or no minor service offerings, and 20 or less Exam Rooms
  • 2. Business Strategy and Implementation: Creates and contributes to strategic operational plans, identifies opportunities for innovation, continuously improves ambulatory care delivery models, and ensures the understanding, alignment, and commitment of all staff within span of control.
    • 2.1 Collaborates with leadership to design, develop, and implement clinically and fiscally responsible program philosophies, strategic goals and objectives
  • 3. Human Resources Management. Effectively utilizes existing process to select, align, develop, inspire, motivate and retain a team of highly skilled professionals.
    • 3.1 Coordinates the onboarding process of new clinicians to the practice and all operational aspects of integrating new clinicians into Ambulatory Care. Follows the onboarding guidelines to ensure newly hired clinicians are successful.
  • 4. Collaborates with Legal, Risk Management, and Compliance departments to guarantee proper compliance activities and safeguards. Ensures practices, procedures, and policies comply with state, federal, and other regulatory agencies.
  • 5. Site Locations: Participates in Ambulatory site design and refurbishment, including expansion or consolidation, and ensures sites comply with all applicable regulatory requirements. Collaborates with necessary work streams across the enterprise to coordinate and manage project timelines and resources.
  • 6. Operational & Financial Management:
    • 6.1 Develops, coordinates, and maintains standardized work policies and procedures to improve operational effectiveness, level of care, and efficiency within span of control to achieve organizational goals
  • 7. Performs other duties as assigned and/or required.

Qualifications

EDUCATION

High School Diploma or equivalent required. Bachelor's degree preferred.

EXPERIENCE

A minimum of three (3) years of healthcare supervisory and operations experience, preferred in an ambulatory practice setting. *YNHHS employees may substitute 3 years of internal experience in a clinical/ office setting.

SPECIAL SKILLS

Excellent written and oral communication skills. Proficient with Microsoft Office including Excel, Word, and PowerPoint. Knowledge of health care industry desirable. Ability to multitask high volume activity, other practice management software. Ability to deal with all levels of management and different types of staff.

YNHHS Requisition ID

179426

About Yale-New Haven Hospital

Yale-New Haven Hospital is a non-profit hospital that provides healthcare services to patients in Connecticut and beyond. The hospital was founded in 1826 and has since grown to become one of the largest and most respected hospitals in the region. Yale-New Haven Hospital is dedicated to providing high-quality, patient-centered care to all patients, regardless of their ability to pay. The hospital offers a wide range of services, including emergency care, surgery, cancer treatment, and more. Yale-New Haven Hospital is committed to advancing medical knowledge through research and education, and is affiliated with Yale University School of Medicine.
Learn more about Yale-New Haven Hospital
Size
12,000 employees
Industry

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