Energy Transfer Equity

Supervisor- Point of Sale Technology

Energy Transfer Equity • $90K — $110K *
Dallas, TX 75217In-Person
Retail & Consumer Goods
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • HS Diploma with 8+ years of experience in relevant field.
  • Preferred: Bachelor's degree in Computer Science, Management, or related field, or 5 years' experience in retail POS service.
  • 5+ years' experience supporting retail credit and debit card processing systems.
  • 3+ years' experience with fuel dispensing systems and interfaces.
  • Proficient with Microsoft Office suite for project and budget planning.
  • Understanding of network communications, security measures, and PCI standards.

Responsibilities

  • Manage and mentor POS and QA Specialists, setting goals and assigning tasks.
  • Oversee portfolio of POS and kitchen production systems.
  • Act as liaison for business relationships, establishing project priorities and timelines.
  • Manage vendor relationships and oversee issue/feature prioritization.
  • Maintain and supervise POS test lab facility and equipment.
  • Ensure documentation of system issues and performance tracking by POS Specialists.
  • Define processes for beta testing of new software and hardware solutions.

Benefits

  • Occasional overnight travel.
  • Exposure to industrial settings with potential hazards requiring protective equipment.
Full Job Description
Summary

The Point-of-Sale Supervisor is responsible for developing and deploying high quality retail technology solutions in support of various Brand, Operational, and Regulatory initiatives. The position oversees a test lab facility and team of Point of Sale and QA Specialists that work with petroleum and restaurant industry vendor partners to design, develop, maintain, and deliver retail Point of Sale (POS) and restaurant solutions across all channels and brands of operation. Includes oversight of vendor partner relationships and software services agreements serving over 5,000 sites.

Essential Duties and Responsibilities
  • Manages POS and QA Specialists including assigning tasks, setting goals, mentoring and performance.
  • Oversee portfolio of POS, kitchen production systems and related retail systems.
  • Act as a liaison for business side relationships and requirements and establish priorities and timelines for solution delivery.
  • Oversee vendor relationships including weekly RAIL status calls, issue/feature prioritization.
  • Supervise and maintain POS test lab facility and related equipment, keep current with changing technologies and requirements.
  • Ensure that POS Specialists maintain a running log of system issues and status updates, and drive the performance of vendors on a weekly basis.
  • SME (subject matter expert) and responsible for Mobile app platform including new requirements/features, vendor management, testing and deployments
  • Define processes, procedures and oversight of beta testing efforts for new or updated software and hardware solutions.
  • Become a knowledgeable backup to POS/QA Specialists for all POS solutions.
  • Act as liaison and escalation point for Retail support.
  • Assist management with establishing annual budgets for capital and expenses for the team and facilities
  • Monitor industry trends and technology changes and advise management on available options and proposed changes and new solutions
  • Act as a liaison and escalation point with POS Specialists and POS technology providers related to testing, PCI and certification efforts.


Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
  • HS Diploma with 8+ years of experience.
  • Preferred: Bachelor's degree in Computer Science, Management or related field, or 5 years' experience in retail POS service, support, development and/or project management.
  • 5+ years' experience supporting retail credit and debit card processing systems and quality testing.
  • 3+ years' experience with fuel dispensing systems and interfaces.
  • Proficient with Microsoft Office suite and capable of creating project plans, budget plans
  • Understanding of network communications, security measures, data protection and PCI standards

Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Usually, normal office working conditions.
  • Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
  • Occasional overnight travel may be required
  • Occasional visits to industrial/manufacturing settings which may include hazardous materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.

About Energy Transfer Equity

Energy Transfer Equity Careers

Join the dynamic team at Energy Transfer Equity, a leader in the energy sector, and propel your career to new heights in an industry that values innovation and leadership. At Energy Transfer Equity, we offer more than just job opportunities; we provide a platform for professional growth and personal development.

Work You’ll Do

At Energy Transfer Equity, you’ll collaborate with skilled professionals dedicated to advancing the energy landscape through innovation and sustainable practices. Our team is at the forefront of the industry, leading projects that have a global impact. With a variety of positions available, from engineering to business management, Energy Transfer Equity is the place to be for ambitious individuals looking to make a significant impact.

Innovative Growth and Leadership

Step into a role that challenges and excites you every day. Energy Transfer Equity is committed to fostering a culture of innovation where new ideas are welcomed and leadership is cultivated. Here, your career trajectory is supported by robust leadership training and opportunities for advancement.

Diversity and Inclusion

We believe that diversity fuels innovation. Energy Transfer Equity is dedicated to creating a diverse and inclusive work environment where everyone’s voice is heard. Our diversity training programs are designed to empower all employees and help them thrive both professionally and personally.

Benefits and Culture

Choose a career with Energy Transfer Equity and enjoy a comprehensive benefits package that supports your lifestyle and well-being. Our company culture prioritizes work-life balance and offers benefits that enhance your health, happiness, and job satisfaction. From health insurance to retirement plans, we ensure our team is covered.

Internship and Early Career Programs

Kickstart your career with Energy Transfer Equity through our internship and early career programs. These initiatives are tailored to nurture young talent by providing hands-on experience and networking opportunities that build foundational skills for a successful career in the energy sector.

Join Our Team

Explore the numerous job opportunities at Energy Transfer Equity and find the position that best matches your skills and career goals. We are continuously hiring and looking for new talent to join our professional network. Prepare your resume, sharpen your interview skills, and get ready to join a team that’s driving the future of energy.

Stay Connected

Keep up to date with the latest from Energy Transfer Equity: - **Career Insights**: Gain industry-leading insights and career tips directly from the professionals who are shaping the future of energy. - **Job Alert Emails**: Customize your subscription to receive job alerts and insider tips that align with your career preferences.

Explore Energy Transfer Equity Jobs

Whether you’re seeking a new challenge or a fresh start, Energy Transfer Equity offers a range of opportunities to advance your career. Visit our careers page to search for open positions that align with your interests and expertise. Join us and be part of a team that’s committed to excellence and leadership in the energy industry.

READ CAREERS BLOG

Discover the exciting and rewarding opportunities that await at Energy Transfer Equity, where every career journey is met with enthusiasm and support.
Learn more about Energy Transfer Equity
Market Cap
$36.2 billion
Industry
Energy & Utilities
Net Income
-$648 million
Founded
1995
5 Year Trend
+16.2%
Revenue
$38.9 billion
NASDAQ
ET
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Energy Transfer Equity

More Retail & Consumer Goods Jobs

Find similar Supervisor- Point of Sale Technology jobs:

NationwideDallas, TX