Providence Health & Services

Supervisor Patient Access - Patient Access

Providence Health & Services$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a healthcare-related field or equivalent experience.
  • California Fire and Life Safety Card required within 30 days of hire.
  • 3+ years of experience in healthcare delivery systems, with 1-2 years in a managerial role.
  • Experience in emergency/trauma departments is preferred.
  • Certifications such as CHAM or CRCP are advantageous.

Responsibilities

  • Oversee the operations of the evening shift in the Emergency/Trauma Department.
  • Ensure efficient patient access processes and a smooth patient experience.
  • Lead and mentor staff to maintain high standards of care.
  • Collaborate with other departments to improve overall patient services.
  • Monitor compliance with safety and regulatory standards.

Benefits

  • Access to a culture of patient-focused care and commitment to employee empowerment.
  • Opportunity to work at a Magnet® designated hospital recognized for nursing excellence.
  • Engagement with a diverse team committed to making a difference in the community.
  • Access to comprehensive operational and technical support within the healthcare revenue cycle.
Full Job Description
Job Description

Supervisor Patient Access at Providence Holy Cross Medical Center in Mission Hills, CA. This position is Full Time and will work -hour, Evening shifts.

Seeking an experienced leader to oversee the Evening Shift in an Emergency/Trauma Department

Providence Holy Cross Medical Center is four-time designated for Magnet® status, the highest recognition for nursing excellence, making it one of just four hospitals in California to achieve this status.

Since 2007, Holy Cross has been recognized as a Magnet® hospital-a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only 9.96% of U.S. hospitals earn Magnet® recognition, which means that only 1% of U.S. hospitals are four times designated.

Providence Holy Cross Medical Center, recognized as one of the best regional hospitals in 10 types of care by U.S. News & World Report. We are also the proud recipient of multiple Healthgrades awards, including America's 50 Best Hospitals and Patients Safety Excellence for three consecutive years.

Providence employees who work throughout Providence Health & Services in revenue cycle systems and structures support our ministries and operations in all regions from Alaska to California. In line with our core strategy of Ministry's Committed to Excellence and enhancing the overall patient care experience (know me, care for me, ease my way) we are committed to delivering a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Holy Cross Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:
  • Bachelor's Degree: Preferably in healthcare related field., Or equivalent education/experience
  • Within 30 days of hire: California Fire and Life Safety Card - National Organization
  • 3 years of overall experience in a healthcare delivery system, including at least 1-2 years experience in managerial, Supervisory or Lead experience

Preferred Qualifications:
  • Upon hire: Certified Healthcare Access Manager (CHAM) or Certified Revenue Cycle Professional (CRCP)

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.

About Providence Health & Services

Providence Health & Services is a not-for-profit Catholic health care system operating multiple hospitals across five states in the Western United States. The system was founded in 1856 by the Sisters of Providence. Providence Health & Services is the largest health care provider in Washington state, employing more than 35,000 people across its hospitals, clinics, and other facilities. The system is known for its focus on community health and wellness, and has been recognized for its commitment to quality care and patient safety. Providence Health & Services is also a leader in medical research and education, with a number of partnerships with universities and other institutions.
Learn more about Providence Health & Services
Size
120,000 employees
Industry
Founded
1859

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